An informal understanding about
what an individual gives to and
receives from an organization as
part of the employment relationship
When it is broken, morale problems easily develop
Quality of work life
Refers to the overall quality
of human experiences at work
Impact of Managerial Practices: Poor management practices can
diminish the quality of work life for employees; Diminish overall quality
of life for employees; The goal of work-life balance is to achieve a
productive and satisfying balance of career and family pursuits
Work-life Balance
Refers to the fit between an individual's job or
work responsibilities and personal or family needs
Jeff Pfeffer and Charles O'Reilly
Believe that too many organizations
under-perform because they Fail to
tap into the talents of their employees
Work can be a "turn-on" or a "turn-off"; Some people, too
many people, work under conditions that fail to provide
them with respect & satisfaction; Increasing number of
employees are coming to the conclusion that people are
the foundations of high performance; Everyone gains
when managers value people and create jobs & work
environments that respect people's needs and potential