values of care

values of care

1. promote equality and diversity

   • understanding the basis of discrimination
     • such as gender, disability ,race, age, sexuality or social class
   • no discriminatory behaviour
     • such as prejudice ,stereotyping or labelling
   • understanding and valuing diversity

2. maintaining confidentiality

   • this means to :
     • prevent unauthorised people from accessing personal information
     • meet legal requirements for keeping and using personal information
   • maintaining confidentiality in health and social care settings
     • don't gossip about the service user to their friends and family
     • share information with other pracitioners only on a need to know basis
     • keep patients records secure
       • lock them in a file cabinet
     • keep personal details ,files and records safe and don't leave them lying around for unauthorised people to see
     • use a private office or empty room for meetings with residents or family to discuss treatment or care
     • don't discuss patients ,residents or other service users in public places
     • inform service users of circumstances when information cannot be kept confidential
       • for example, the service users are a danger to themselves and others

3. promoting individuals' rights and beliefs

   • this means :
     • valuing all individuals
     • acting in the best interests of service users
     • freedom of discrimination
     • treating individuals with dignity
   • promoting individuals' rights and beliefs in a health and social care setting
     • give service users a choice
       • for example ,over diet ,which clothes they want to wear ,which activities to take part in
     • maintaining privacy
       • eg. knock on the door before entering a resident's room
     • provide access to an advocate for an adult with learning disabilities
     • for those with religious beliefs, provide a prayer room or a transport ta a church or mosque ect.
     • always explain any procedures to be carried out as a patient has the right to refuse treatment once they have heard all the necessary information
     • provide access to a translator if the service user's first language is not English