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Consumer Decision Process

Lindsey Herr English

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Consumer Decision Process

  1. Need Recognition

    • Search for Information
      • Evaluation of Alternatives
        • Purchase and Consumption
          • Post Purchase
    • Functional Needs: Pertain to the performance of a product or service
    • Psychological Needs: Pertain to the personal gratification consumers associate with a product and/or service

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Mind Map on Consumer Decision Process, created by Lindsey Herr on 12/02/2021.
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Lindsey Herr
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