Mind map
Online Shopping
Mind map: Online shopping
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Online Shopping
You have to pay for shipping fees.
You can shop from anywhere
Constantly online deals and discounts
eCommerce statistics estimate there will be 2.14 billion online shoppers in 2021. Additional eCommerce statistics suggest the total global retail sales will increase by 22 percent by the year 2023.
Same day delivery helps the customer with convenience.
Most people especially ages 18-24 shop from their phones.
No interactions just you and items.
Customers can shop and any time of day / night online.
When a consumer interacts with an employee in person, they can receive better advice and input on the specific product in which they are searching for.
Another perk of in-store shopping vs online shopping is interacting with the products before making a final purchase. Interacting with items before purchasing helps a customer decide of the product is right for them.
Returning Items: Removing items from your shopping cart can be a hassle on a poorly designed website.
Social media is also playing an increasingly important role in the shopping process for consumers. Even though only 4 percent of U.S. consumers have purchased items via social media.
36 percent said their interactions with brands on social media has led them to buy more from these brands.
Contact delivery helps especially in the time of Covid-19.
Online shopping means customers do not have to wait in long crowded lines.