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434564
Communications
Description
Leaving Certificate Business Studies (Communications) Mind Map on Communications, created by Dani O'Rourke on 11/12/2013.
No tags specified
business studies
communications
business studies
communications
leaving certificate
Mind Map by
Dani O'Rourke
, updated more than 1 year ago
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Created by
Dani O'Rourke
almost 11 years ago
74
1
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Resource summary
Communications
Transferring information from one person to another
Internal ~ btwn two or more people inside the same business
Upward, e.g. employees to management
Downward, e.g. manager gives employees orders
External ~ btwn business & other people outside it
Written (Memo, Letter, Reports)
Oral (Meeting, face-to-face, Telephone)
Visual (Bar, Pie chart, Pictogram)
Meeting: when >=2 ppl discuss a predetermined topic & make decisions
Save time, solve problems, make better decisions
Must have Notice, Agenda, Quorum, Chairperson, Secretary, Minutes
Choosing a method: Cost, Urgency, Need for Confidentiality, Nature of Message, Legal Requirements
Barriers: Language, Prejudice, Info Overload, Poor Listening, Timing, Lack of Trust
Electronic Data Interchange (EDI), Videoconferencing, Internet, Email
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