Total Quality Management and Quality Assurance

george.stringer
Mind Map by george.stringer, updated more than 1 year ago
george.stringer
Created by george.stringer about 7 years ago
57
1

Description

Business Studies Mind Map on Total Quality Management and Quality Assurance, created by george.stringer on 04/30/2013.
Tags

Resource summary

Total Quality Management and Quality Assurance
1 What is TQM?
1.1 Total Quality Management is the process in which a business takes to ensure long term success and constant improvement
2 What is Quality Assurance?
2.1 A concept in which covers policies and the quality system
3 What is invovled in TQM?
3.1 Encourages changes in the company’s organisation, attitudes and structures
3.2 Involvement and commitmentin setting goals and policies
3.3 Transforming a organisations basic beliefs to transform everyone's job
3.4 Building quality into products from the beginning
3.5 Instituting leadership and flexible patterns
3.6 Eliminating barriers
4 What is involved in Quality Assurance?
4.1 Minimising chances that the product/service will be sub standard
4.2 Quality Assurance is based on product design
4.3 Quality can be built in and there is less need to inspect
5 Methods involved in Quality Assurance
5.1 Team working
5.2 Product design checking
5.3 Benchmarking
5.4 Application of recognised standards
5.5 Product Control
6 Advantages and Disadvantages of TQM
6.1 Leads to continuous improvement
6.2 Leads to problem solving
6.3 Higher cost of productiom
6.4 Cost of training personel
Show full summary Hide full summary

Similar

Business Studies Unit 1
emily.mckechnie
Business Studies Unit 2
tara.springate
Marketing - Business Studies
me3zer
Unit 1: Business Studies GCSE
Libby Rose
Unit 3 Business Studies
Lauren Thrower
BUSS1
Sophie Davis
The skills needed to be a successful entrepreneur
rhiannafordx
The skills needed to be a successful entrepreneur
Rosie Wallis
AS - Buss1 - Formula Cards
Sophie Davis
1.3.1 Characteristics of Successful Entrepreneurs
Molly Hills
How to Turn Business Failure into Business Success
Micheal Heffernan