Flashcards
Chapter 1
Flashcards do conjunto (22)
- 1Lodging IndustryAll businesses that provide overnight accommodations for guests
- 2HotelAn establishment that provides sleeping rooms as well as various services to the traveling public
- 3HotelierThe owner/manager of one or more hotels
- 4TouristA person who travels for pleasure
- 5Transportation ServicesBusinesses that help move travelers from place to place (bus lines, airlines, and rental car companies)
- 6Destination SitesLocations offering activities and attractions enjoyed by travelers (amusement parks, ski resorts, etc)
- 7Leisure TravelersPerson who travels because of pleasure
- 8Business TravelersCompromise more than half of travelers and will seek different amenities than leisure travelers
- 9Partners in the Lodging IndustryTransportation Services
Travel Agents
Tour Operators
On-line Travel Agencies - 10Full-Service HotelA lodging facility that offers complete food and beverage services
- 11Limited-Service HotelA lodging facility that offers no, or very restricted food and beverage services
(select service hotel) - 12Convention HotelA lodging property with extensive and flexible meeting and exhibition spaces that markets to associations, corporations, and other groups bringing people together for meetings
- 13Conference CenterA specialized hospitality operation specifically designed for and dedicated to the needs of small and medium sized meetings of 20 to 100 people
- 14ResortA full service hotel with additional attractions that make it a primary destination for travelers
- 15TimeshareA lodging property that sells its rooms to guests for use during a specific time period each year; also known as vacation ownership property
- 16Private ClubsMembership organizations not open to the public that exist for people enjoying common interests. (Gold clubs, city clubs, yacht clubs) Some private clubs offer sleeping rooms for members and guests.
- 17Cruise LinesPassenger vessels designed to provide leisure experiences for people on vacation
- 18CasinoA business operation that offers table and card games along with (usually) slot operations and other games of skill or chance and amenities that are marketed to customers seeking gaming activities and entertainment. Many casinos offer lodging accommodations for their visitors.
- 19Average Daily RateAverage selling price of all guest rooms in a hotel, city or country for a specific period of time
Total Revenue from room sales/Total number of rooms sold - 20OccupancyRatio of guest rooms sold or given away to the number of rooms available for sale in a given period of time as a percentage
Total rooms sold/Total rooms available - 21RevPARThe average revenue generated by each guest room available during a specific time period. RevPAR combines the information from ADR and occupancy rate into a single measure.
ADR x Occupancy Rate - 22Hospitality IndustryOrganizations that provide lodging accommodations and food service when they are away from home.