Training

Training

1. The process of teaching empolyees the basic skills. competanciesthat they need to perform their jobs

   • Goal must be aligned with strategy

2. Neglegent training

   • Occures when an employer faills to adequatly train an employee who subsequently harms a third party

3. Steps ( N.I.V.I.E)

   • 1. Needs Assessment
     • ID specific job performance skills needed to improve performance and productivity w / 2 techniques
       • Task Analysis
         • identifying the skills and competancies it requires so that an appropriate training program can be created
       • Performance Analysis
         • Verifying performance deficiencies and determining whether it should be recified
   • 2. Instructional design
     • Gather instructional resources and materials: objectives, methods, media, sequence of contents, exercises, ect
       • Traditional Techniques include: On the job, apprenticship informal learning, Class room, Audio Visual, simulated training
       • E-Learning: the delivery and administration of learning opportunities via computer, network and web based tech
         • web based, online, Electronic performance support system (computer based job aids)
     • Make sure all material compliment each other and flow together
   • 3. Validation
     • Introducing and validating training before reprentative audience
       • done by conducting pilot study with a test group
   • 4. Implimentation
     • Conducted via train the trainer workshop that focuses on presentation knowledge and skills in addition to training content
   • 5. Evaluation of Training
     • Reaction
       • Document learners immediate reaction
     • Learning
       • Use feedback to measure what learners have learned
     • Behaviour
       • Note supervisors reactions to learners performance following completion of training
     • Results
       • Determine the level of improvement in job performance and assess needed maintinence

4. Executive Integration process

   • identify position specifications
   • provide realistic information to candidates
   • Assess candidates's previous success with integration
   • Announce hiring with enthusiasm
   • Stress the importance of listening and demonstrating competancy
   • Assist new executives with cultural norms and change