15514556
Descrição
Quiz por Irv Bushnell, atualizado more than 1 year ago
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Criado por Irv Bushnell
aproximadamente 7 anos atrás
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Questão 1
Questão
Which of the following is not one of the 3 Rs?
Responda
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Reposition
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Reduce
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Reuse
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None of these answers
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Recycle
Questão 2
Questão
Which of these pairs of functions would tend to be affected most dramatically by a product or service redesign?
Responda
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Engineering and Accounting
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Operations and Accounting
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Finance and Human Resources
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Finance and Engineering
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Marketing and Operations
Questão 3
Questão
Which of the following is not an advantage of standardization?
Responda
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The opportunity to freeze design at a very early stage.
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Fewer parts to deal with in inventory.
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Reduced training cost and time.
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Purchasing is more routine.
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Inventory management is less complex.
Questão 4
Questão
Excitement characteristics are categories in the _________ model.
Responda
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Pareto
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Kano
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Juran
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service matrix
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probabilistic distribution
Questão 5
Questão
In the area of product and service design, the acronym CAD refers to:
Responda
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competitive advantage design.
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computer aided design.
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commercial applications design.
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completely automated design.
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conceptually augmented design.
Questão 6
Questão
Which one of the following is not necessarily a factor of successful product and service design?
Responda
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Use computerized design techniques.
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Be aware of what customers want.
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Know what new technologies are available.
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Know what government regulations are.
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Be aware of what the competitors are doing.
Questão 7
Questão
The assessment of the environmental impact of a product or service throughout its useful life is:
Responda
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flow diagramming
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service blueprinting.
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process mapping
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life cycle analysis.
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quality function deployment.
Questão 8
Questão
The process of dismantling and inspecting a competitor's new or revised product for the purpose of design ideas is called:
Responda
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benchmarking
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product analysis.
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design by imitation.
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reverse engineering.
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disassembly.
Questão 9
Questão
The term "standardization" is closely associated with:
Responda
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high cost.
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longer lead times.
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variety.
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interchangeability.
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customization.
Questão 10
Questão
The structural approach for integrating customer requirements into every aspect of product
development is known as:
Responda
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customer integration.
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total quality management.
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quality function deployment.
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a product development team.
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customer satisfaction.
Questão 11
Questão
Job shops tend to be __________ while continuous processes tend to be __________.
Responda
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shortterm and capital intensive; longterm and labor intensive
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small scale and flexible; largescale and inflexible
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standardized; customized
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low costperunit; high costperunit
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in services; in manufacturing
Questão 12
Questão
The estimation of costs is generally most difficult when the ___________ process has been chosen.
Responda
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job shop
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project
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repetitive
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continuous
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batch
Questão 13
Questão
Which of the following is not a process commonly considered in making products?
Responda
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batch
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repetitive
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continuous
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job shop
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subcontracting
Questão 14
Questão
The type of processing system which is used for highly standardized products is:
Responda
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repetitive
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continuous
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intermittent
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fixed position
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batch
Questão 15
Questão
Computer-aided refers to the use of computers in:
Responda
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product design.
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process control.
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quality control.
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data analysis.
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decision making.
Questão 16
Questão
In which type of operation are you likely to see, at most, only minor variations in the product or service produced using the same process and the same equipment?
Responda
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a job shop.
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repetitive production.
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batch processing.
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a project.
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intermittent production.
Questão 17
Questão
The process of assigning tasks to workstations in such a way that the workstations have approximately time requirements is called:
Responda
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fair employment practices.
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idle time analysis.
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line balancing.
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cycle time optimization.
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capacity cycling.
Questão 18
Questão
Which type of processing system tends to produce the most product variety?
Responda
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batch
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repetitive
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job shop
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continuous
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project
Questão 19
Questão
In which type of processing system would gasoline be produced from crude oil?
Responda
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repetitive
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batch
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fixed position
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continuous
Questão 20
Questão
In which type of processing system would Coca Cola be produced?
Responda
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project
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batch
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job shop
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repetitive
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fixed position
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