4157991
Description
Mind Map by Danielle Jackson, updated more than 1 year ago
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Created by Danielle Jackson
over 8 years ago
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TQM
- Customer Satisfaction
- Conformance to Specifications
- Make-to-order Food
- Food Prepper
- Make-to-order Food
- Value
- Greeted and Friendly Communication
- Presentation
- Judge Overall Experience
- Greeted and Friendly Communication
- Fitness for Use
- Overall Convenience
- Accessible Payments
- Overall Convenience
- Psychological Impressions
- Restaurant Cleanliness
- Staff Well Groomed
- Ambiance
- Restaurant Cleanliness
- Support
- Knowledgeable Staff Members
- Knowledgeable Staff Members
- Conformance to Specifications
- Employee Involvement
- Cultural Change
- Satisfy Internal Customers
- Satisfy External Customers
- Satisfy Internal Customers
- Teams
- Self-managed
- Tip Pool Tactic
- Self-managed
- Cultural Change
- Continuous Improvement
- Monthly Team Meetings
- Comment Cards
- Monthly Team Meetings
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