L3: Process Analysis

peru.fourie
Mind Map by , created almost 6 years ago

MBA Operations Management (Lesson 3: Process Analysis) Mind Map on L3: Process Analysis, created by peru.fourie on 10/28/2013.

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peru.fourie
Created by peru.fourie almost 6 years ago
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L3: Process Analysis
1 Initial Cases
1.1 Faster Food: MacDonalds
1.2 Factory Flow: Surgery Productivity (UK)
2 Process Flow Objectives
2.1 1 - 5 PO's
2.2 Set of Objectives
2.2.1 Throughput Rate
2.2.2 Throughput Time
2.2.3 Work-in-progress
2.2.4 Utilisation: Resources
2.2.5 Table 5.2
3 Process Analysis
3.1 Process Mapping
3.1.1 9 Reasons we do this
3.1.2 Basic Mapping Tools
3.1.2.1 Mapping Symbols
3.1.2.2 Process Map
3.1.3 Process Visibility
3.1.3.1 Service Blueprinting
4 Process Task & Capacity Configuration
4.1 PDF Slides
4.2 Drumbeat of System
4.3 Long-and-thin
4.4 Short-and-fat
4.5 Comparison
4.6 Intermediate Process design with 2 stages
4.7 Cycle Time
4.8 Capacity
4.9 Balancing Losses
4.10 Little's Law
4.11 Process Variation
5 Final Case
5.1 Action Response Application Processes Unit (ARAPU)

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