L6: Capacity Management

peru.fourie
Mind Map by , created almost 6 years ago

MBA Operations Management (Lesson 6: Capacity Management) Mind Map on L6: Capacity Management, created by peru.fourie on 11/01/2013.

72
1
0
peru.fourie
Created by peru.fourie almost 6 years ago
L5:Supply Chain
peru.fourie
L9:Q- Control
peru.fourie
Geography Restless Earth
sophieelizabeth
Mind Maps with GoConqr
Manikandan Achan
AQA GCSE Business Studies -Unit 1
Anya Riley
Product & Service Design
peru.fourie
CAMP Exam
Jasu banwait
L3: Process Analysis
peru.fourie
L2: High-level Process Design
peru.fourie
L6: Capacity Management
1 Initial Cases
1.1 The Penang Mutiara
1.2 Panettone : Seasonal Demand
2 Difing Capacity
3 Capacity Management Challenge
4 Korea's Unused Airports
5 Resource Yield
5.1 Capacity Leackage
5.2 Utilisation
5.3 Efficiency
5.4 Capacity Varies
5.4.1 Product/service mix chnages
5.4.2 Level of output (sustain)
5.4.3 Specification of Output
5.5 OEE
5.5.1 NB - Fig 8.3
5.5.2 3 sources of capcity loss
5.5.2.1 Availability Losses
5.5.2.2 Speed Losses
5.5.2.3 Quality Losses
6 Long-term Capacity Management
6.1 Cap Lead & Lag
6.1.1 Graphs
7 S. Cause Demand Fluct/s
7.1 2 Cases
8 Capacity Adjustment
8.1 Matching demand & capacity
8.2 Fig 6.10
8.3 Demand
8.3.1 Predictable (variation)
8.3.2 Unpredictable (variation)
9 Snow (retailers)
10 Medium-term Planning
10.1 Level Capacity
10.2 Chase Capacity
10.3 Manage Demand
10.4 Mixed Planning
10.5 Fig 6.12.1
11 Techniques to Increase Short-run Capacity
11.1 Increase Resources
11.2 Improve Resource Utilisation
11.3 Modify Output
11.4 Do not meet Demand
11.5 Lovelock & Lovelock
11.5.1 Managing Service Operations
12 Queue Management
12.1 Infinite queue
12.2 Impact of demand and cap variation
12.3 Impact of prioritisation
12.4 Spare Cap needed to prevent queues?
13 Lessons (5 key points)
14 Queue Designs
14.1 Multi- Q/ Multi-Server
14.2 Reneging & Baulking
14.3 Millar & Carter (Pager)
14.4 Singe Q /Multi-server
15 Base Capacity
15.1 Fig 8.6
15.2 Operastions PO
15.3 Perishability (outputs)
15.4 Degree of variability (demand/supply)
16 Understanding Demand Patterns
16.1 Demand Seasonality
16.2 Weather
16.3 Festive
16.4 Economic
16.5 Political
17 Capacity Constraints
17.1 Bottleneck
17.2 Process Bottlenecks (Fig 6.6.1)
18 Final Cases
18.1 Fleet Call Centre
18.2 Blackberry Hill Farm

Media attachments