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Questão 1
Questão
Which of the following is primarily a supply chain decision?
Responda
-
from whom to purchase materials
-
how many of each item should be produced
-
the mix of labor skill and automation
-
plant location
Questão 2
Questão
A(n) ______ is an example of an infrastructural element.
Responda
-
building
-
organizational structure
-
office equipment
-
fleet of delivery trucks
Questão 3
Questão
A second tier supplier is downstream from a first tier supplier in the supply chain.
Responda
- True
- False
Questão 4
Questão
Business decisions are usually driven by structural and infrastructural elements.
Responda
- True
- False
Questão 5
Questão
Every organization has an operations function which transforms inputs into something of value.
Responda
- True
- False
Questão 6
Questão
In general, operations & supply chain management activities are information and decision intensive.
Responda
- True
- False
Questão 7
Questão
Which of the following statements about the operations function is NOT correct?
Responda
-
inputs to operations can take many forms
-
nearly all operations functions require coordination with other business functions
-
the outputs of an operation are always tangible
-
operations management activities are information intensive
Questão 8
Questão
In general, core competencies are the basis of good strategies.
Responda
- True
- False
Questão 9
Questão
The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is called...
Responda
-
the supply chain
-
the operations function
-
the evoked set
-
operations management
-
the boxed set
Questão 10
Questão
A mechanism that identifies a firm's targeted customers and sets time frames and performance objectives is called a mission statement.
Responda
- True
- False
Questão 11
Questão
The firm's targeted customers, time frames, and performance objectives are identified by their...
Responda
-
mission statement
-
core competencies
-
business strategy
-
functional strategy
Questão 12
Questão
Which is NOT a generic performance dimension of operations and supply chain activities?
Responda
-
quality
-
time
-
flexibility
-
information
Questão 13
Questão
Conformance quality addresses whether the product was made or the service performed to specifications.
Responda
- True
- False
Questão 14
Questão
The ability to produce a wide range of products or services is...
Responda
-
mix flexibility
-
changeover flexibility
-
volume flexibility
-
run flexibility
Questão 15
Questão
A product can perform as expected, yet be out of specification.
Responda
- True
- False
Questão 16
Questão
Measure of an organization's ability to provide goods or services is
Responda
-
productivity
-
capacity
-
histogram
-
efficiency
Questão 17
Questão
Identifying and quantifying all of the costs associated with potential outsourcing and insourcing options is called
Responda
-
indirect costs
-
direct costs
-
deprecation
-
total cost analysis
Questão 18
Questão
The concept that the throughput of a supply chain is limited by the process step with the lowest capacity is called
Responda
-
waiting line zero
-
theory of constraints
-
point of indifference
-
queuing
Questão 19
Questão
A leading capacity strategy runs the risk of
Responda
-
excess, idle capacity
-
lost business
-
defective units in the field
-
over estimating productivity
Questão 20
Questão
In simple terms, Standard Deviation is the average difference between each individual measurement and the population average
Responda
- True
- False
Questão 21
Questão
Variation is inherent in any manufacturing process
Responda
- True
- False
Questão 22
Questão
Which of the following is NOT a core idea of Total Quality Management?
Responda
-
cost reduction
-
leadership improvement
-
employee empowerment
-
continuous improvement
Questão 23
Questão
If production is consistently within specifications, failure costs will be high.
Responda
- True
- False
Questão 24
Questão
An Ishikawa diagram can be used to record how frequently an event occurs.
Responda
- True
- False
Questão 25
Questão
The upper and lower control limits on a control chart should always be wider than the upper and lower tolerance limits.
Responda
- True
- False
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