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E-commerce

klempo101 ABS 1 Englisch 8 Karten

Karten in diesem Stapel (8)

  1. 1What are the benefits of e-commerce - to businesses- reach more customers geographically
    - purchasing and purchase costs can be lowered
    - can process large volumes of data on a timely basis
    - reduced risk of manual error once application controls are in place
    - reductions in inventories
    - lower cycle times
    - better customer services
    - lower sales and marketing costs
  2. 2what are the benefits of e-commerce - to consumers- electronic delivery of goods and services direct to computer
    - increased availability of infer about products and prices
    - greater number of vendors to choose from
    - ability to browse and purchase 24 hours a day without leaving home of office
    - more competitive prices
    - better delivery schedules
    - increased personalisation of digital services and physical goods
  3. 3Risks of e-commerce - 3 main business impactsFinancial - if transaction fail
    Reputational
    Legal - many new legal issues faced
  4. 4Risks of e-commerce - general business risks1. loss of competitive advantage
    2. failure of systems
    3. loss of intellectual property
    4. new business venture being unsuccessful
    5. cash flow difficulties from investing in new systems
  5. 5E-commerce - data thefthackers accessing data
    customer information being lost
    work laptops being lost/stolen with confidential information..
  6. 6Risks of e-commerce - electronic contract repudiationfailure to ensure contracts are legally bindings.. by not bringing T&Cs are brought to customers attention..
  7. 7Risks of e-commerce - other risksServer reliability or service attacks
    Virus attacks
    Spyware
    compliance with tax and legal requirements
    VAT
    return of goods sold electronically
    impersonation - customer identity fraud, org identity fraud
    customers private/personal info
  8. 8e-commerce controlsfirewalls
    password
    customer education
    reliability
    disaster recovery
    virus scans
    anti spyware programs
    authentication
    digital signature
    encryption
    audit log

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1 ABS Karteikarten am E-commerce, erstellt von klempo101 am 28/05/2016.
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klempo101
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