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Server Test 2023

Beschreibung

Culinary Arts Quiz on Menu Test
RRG Corporate
Quiz von RRG Corporate, aktualisiert more than 1 year ago
RRG Corporate
Erstellt von RRG Corporate vor mehr als 7 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
All Italian Dinners come with what two additional items included?
Antworten
  • Garlic bread and a garden salad
  • Garlic bread and a greek salad
  • They only come with a garden salad
  • They only come with bread

Frage 2

Frage
How many meatballs come with the dinner portion of Spaghetti with Meatballs?
Antworten
  • 2
  • 3
  • 4
  • None

Frage 3

Frage
What ingredients are in our Oil & Vinegar dressing?
Antworten
  • Red Wine Vinegar, Water,Blended Oil, Granulated Garlic, Black Pepper, Oregano
  • Red Wine Vinegar, Olive Oil, Granulated Garlic, Black Pepper, Oregano
  • Balsamic Vinegar, Water, Olive Oil, Granulated Garlic, Black Pepper, Oregano
  • Balsamic Vinegar, Blended Oil, Granulated Garlic, Black Pepper, Oregano

Frage 4

Frage
How many ravioli are in the Baked Ravioli Italian Dinner?
Antworten
  • 6
  • 7
  • 8
  • 9

Frage 5

Frage
What is the difference between and Italian Special stromboli and a Traditional calzone?
Antworten
  • Mushrooms
  • Ricotta
  • Both
  • Neither

Frage 6

Frage
What ingredients are in our "love"?
Antworten
  • Romano cheese, basil
  • Romano cheese, oregano
  • Parmesan cheese, basil
  • Parmesan cheese, oregano

Frage 7

Frage
What does our "love" go on?
Antworten
  • Calzones, strombolis, appetizers, parmigiana subs
  • Calzones, strombolis, appetizers, parmigiana subs, pizza
  • Calzones and strombolis only
  • Appetizers only

Frage 8

Frage
What size pizzas can we do in a thin crust?
Antworten
  • Personals
  • Mediums
  • Larges
  • All of them
  • Personals and Mediums only
  • Mediums and Larges only
  • None of them

Frage 9

Frage
Can someone order a slice of the White pizza?
Antworten
  • No, it has too much cheese
  • Only if they pay extra for the base
  • No, the base on a slice cannot be altered
  • Of course!

Frage 10

Frage
What ingredients are on the Margherita pizza?
Antworten
  • Fresh mozzarella, dried basil, sliced tomatoes
  • Fresh mozzarella, fresh basil, sliced tomatoes
  • Fresh mozzarella, dried basil, sundried tomatoes
  • Fresh mozzarella, fresh basil, sundried tomatoes

Frage 11

Frage
Can you order a slice of the Margherita pizza?
Antworten
  • NO
  • Of course!
  • No, but you can advise the customer it will not be made with light sauce but we can build the toppings!

Frage 12

Frage
How many ravioli are in the Kid's Ravioli?
Antworten
  • 3
  • 4
  • 5
  • 6

Frage 13

Frage
What ingredients are in the Ricotta mixture?
Antworten
  • Ricotta cheese, romano cheese, black pepper, oregano
  • Ricotta cheese, grated parmesan cheese, red pepper, basil
  • Ricotta cheese, romano cheese, black pepper, basil
  • Ricotta cheese, grated parmesan cheese, black pepper, basil

Frage 14

Frage
What ingredients are in our marinara?
Antworten
  • Cooked tomatoes, pasta sauce, green peppers, mushrooms, onions, garlic, romano cheese
  • Cooked tomatoes, pasta sauce, green peppers, mushrooms, red onions, garlic
  • Ground tomatoes, pasta sauce, green peppers, mushrooms, onions, garlic
  • Ground tomatoes, pasta sauce, green peppers, mushrooms, onions, garlic, romano cheese

Frage 15

Frage
What ingredients are in our pizza sauce?
Antworten
  • Cooked tomatoes, pizza sauce, black pepper, salt, basil
  • Ground tomatoes, pizza sauce, black pepper, salt, basil
  • Ground tomatoes, pizza sauce, black pepper, granulated garlic, basil
  • Cooked tomatoes, pizza sauce, black pepper, granulated garlic, basil

Frage 16

Frage
Can we adjust the amount of sauce, kind of sauce (base) or amount of cheese on slices?
Antworten
  • Yes
  • No
  • If requested
  • Only on Mondays

Frage 17

Frage
Do our cheese bread stix have garlic in them?
Antworten
  • Yes
  • No
  • If requested
  • Only during Happy Hour

Frage 18

Frage
Are our wraps whole wheat or flour based?
Antworten
  • Whole wheat
  • Flour
  • Both
  • Neither

Frage 19

Frage
What are on all of the Parmigiana subs?
Antworten
  • Marinara, mozzarella, love
  • Marinara, parmesan, love
  • Pizza sauce, mozzarella, love
  • Pizza sauce, parmesan, love

Frage 20

Frage
What ingredients are on a White pizza?
Antworten
  • Ricotta, parmesan, provolone, white cheese and garlic
  • Ricotta, parmesan, provolone, mozzarella cheese and garlic
  • Ricotta, parmesan, provolone, white cheese and onions
  • Ricotta, parmesan, provolone, mozzarella cheese and onions

Frage 21

Frage
What toppings are on a Gourmet pizza?
Antworten
  • Spinach, parmesan, black olives, sundried tomatoes, artichoke hearts, asiago cheese
  • Spinach, mozzarella, black olives, sundried tomatoes, artichoke hearts, feta cheese
  • Spinach, mozzarella, black olives, sliced tomatoes, artichoke hearts, feta cheese
  • Spinach, parmesan, black olives, sundried tomatoes, artichoke hearts, feta cheese

Frage 22

Frage
What two ingredients make a Veggie Deluxe different from a Veggie?
Antworten
  • Green olives and sliced tomatoes
  • Green olives and sundried tomatoes
  • Spinach and sliced tomatoes
  • Spinach and sundried tomatoes

Frage 23

Frage
What size is our medium pizza and how many slices are in it?
Antworten
  • 10 inches with 6 slices
  • 10 inches with 8 slices
  • 12 inches with 6 slices
  • 12 inches with 8 slices

Frage 24

Frage
What size is our large pizza and how many slices are in it?
Antworten
  • 15 inches with 6 slices
  • 15 inches with 8 slices
  • 16 inches with 6 slices
  • 16 inches with 8 slices

Frage 25

Frage
What ingredients are on the Meat Deluxe?
Antworten
  • Sausage, beef, ham, canadian bacon, pepperoni
  • Sausage, beef, bacon, canadian bacon, pepperoni
  • Sausage, ham, bacon, canadian bacon, pepperoni
  • Sausage, ham, beef, bacon, pepperoni

Frage 26

Frage
What two toppings are on the Johnny's Deluxe that ARE NOT on the Italian Special?
Antworten
  • Sausage and green peppers
  • Canadian bacon and beef
  • Canadian bacon and sausage
  • Beef and green peppers

Frage 27

Frage
What ingredients are in the Bronx Bomber?
Antworten
  • Marinara, green peppers, yellow onions, , pepperoni, sausage link, two meatballs, parmesan cheese
  • Marinara, green peppers, yellow onions, sausage link, pepperoni, three meatballs, parmesan cheese
  • Marinara, green peppers, yellow onions, pepperoni, sausage link, two meatballs, mozzarella cheese
  • Marinara, green peppers, yellow onions, sausage link, pepperoni, three meatballs, mozzarella cheese

Frage 28

Frage
What ingredients are in the Manhattan Garden Italian Dinner?
Antworten
  • Garden salad base, black olives, green peppers, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, feta cheese
  • Spinach, green olives, green peppers, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, paremsan cheese
  • Spinach, black olives, green olives, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, feta cheese
  • Spinach, black olives, green peppers, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, feta cheese

Frage 29

Frage
What comes on the Steak & Cheese sub?
Antworten
  • Philly steak, green peppers, mozzarella, provolone, mayo
  • Philly steak, onions, mozzarella, provolone, mayo on the side
  • Philly steak, onions, green peppers, provolone, mayo
  • Philly steak, onions, green peppers, mozzarella, mayo

Frage 30

Frage
What are the cheeses on the Four Cheese Pizza?
Antworten
  • Mozzarella, Parmesan, Asiago, Provolone, Romano
  • Mozzarella, Parmesan, Asiago, Provolone
  • Parmesan, Asiago, Provolone, Romano
  • Parmesan, Asiago, Romano, Mozzarella

Frage 31

Frage
All Oven Baked Subs are dressed with what ingredients?
Antworten
  • Lettuce, tomato, yellow onions, mayo, mustard, o/v and no pickle
  • Lettuce, tomato, yellow onions, o/v and a pickle on the side
  • Lettuce, tomato, red onions, mayo, mustard, o/v and no pickle
  • They aren't dressed until the customer asks for it

Frage 32

Frage
What meats are on the Special Sub?
Antworten
  • Ham, turkey, capicollo
  • Ham, turkey, salami
  • Ham, salami, capicollo
  • Ham, salami, pepperoni

Frage 33

Frage
What meats are on the Club sub?
Antworten
  • Ham and turkey only
  • Ham and bacon only
  • Ham, turkey, pepperoni
  • Ham, turkey, bacon

Frage 34

Frage
What are the meats for the House calzone or stromboli?
Antworten
  • Ham, salami, turkey, pepperoni
  • Ham, turkey, capicollo, pepperoni
  • Ham, salami, capicollo, pepperoni
  • Ham, turkey, salami, pepperoni

Frage 35

Frage
What toppings are considered Italian Special with pizzas, calzones and strombolis?
Antworten
  • Sausage, mushroom, red onions, green peppers, pepperoni
  • Sausage, mushroom, yellow onions, green peppers, pepperoni
  • Beef, mushroom, yellow onions, green peppers, pepperoni
  • Beef, mushroom, yellow onions, green peppers, canadian bacon

Frage 36

Frage
A table orders a large pizze with pepperoni, green pepper, sausage and onion. What is the best way to ring in that pizza?
Antworten
  • As a Pick 4
  • As a Traditional
  • As an Italian Special
  • Just ring in the toppings

Frage 37

Frage
What is the difference between an Italian Special Calzone and a Traditional Calzone?
Antworten
  • Traditional has Ricotta cheese, Italian Special has Mozzarella cheese
  • Traditional has beef, Italian Special has sausage
  • Italian Special has onions, Traditional does not
  • Italian Special has mushrooms, Traditional does not

Frage 38

Frage
What ingredients are in our Ranch dressing?
Antworten
  • Hidden Valley Ranch mix, Mayonnaise
  • Hidden Valley Ranch mix, Buttermilk
  • Hidden Valley Ranch mix, Milk, Mayonnaise
  • Hidden Valley Ranch mix, Buttermilk, Mayonnaise

Frage 39

Frage
What salad dressings do we make "in house"?
Antworten
  • Ranch, Oil & Vinegar, Greek, Caesar
  • Blue Cheese, Oil & Vinegar, Ranch, Caesar
  • Ranch, Greek, Blue Cheese, Thousand Island
  • Ranch and Oil & Vinegar

Frage 40

Frage
What is added to our Greek salad to make it a Mediterranean salad?
Antworten
  • Ham, salami, capicollo, pepperoni
  • Ham, turkey, salami, capicollo
  • Salami, ham, turkey, pepperoni
  • Salami, ham, capicollo, turkey

Frage 41

Frage
What ingredients go in our Greek salad?
Antworten
  • Salad base, tomatoes, cucumbers, kalamata olives, parmesan cheese
  • Salad base, tomatoes, pepperoncinis, kalamata olives, mozzarella cheese
  • Salad base, pepperoncinis, red onions, kalamata olives, cucumbers, feta cheese
  • Salad base, pepperoncinis, tomatoes, red onions, kalamata olives, feta cheese

Frage 42

Frage
What ingredients go on our garden salad?
Antworten
  • Salad base, tomatoes, cucumbers
  • Salad base, cucumbers, red onions, croutons
  • Salad base, tomatoes, croutons
  • Salad base, tomatoes, cucumbers, red onions, cinis

Frage 43

Frage
What ingredients go in our salad base?
Antworten
  • Iceberg lettuce, romaine lettuce, spinach, carrots, cabbage
  • Iceberg lettuce, romaine lettuce, carrots, red onions
  • Iceberg lettuce, spinach, carrots, cabbage
  • Iceberg lettuce, romaine lettuce, spinach, carrots

Frage 44

Frage
What is added to our garden salad to make it a chef salad?
Antworten
  • Meat and parmesan cheese
  • Ham and mozzerrella cheese
  • Ham, turkey and mozzeralla cheese
  • Ham, salami and parmesan cheese

Frage 45

Frage
How long should a table be greeted after being seated?
Antworten
  • 1 minute
  • 30 seconds
  • Whenever you can get to them!
  • 15 seconds

Frage 46

Frage
What should you have in hand when greeting a table that sat themselves?
Antworten
  • Menus
  • Silverware
  • Beverage napkins
  • All of the above

Frage 47

Frage
How long after a table has received food should you do a table check?
Antworten
  • 15 minutes
  • Whenever I see them looking around for me
  • When they are finished with their meal!
  • 2-3 minutes after their first bite

Frage 48

Frage
How long should I wait to collect payment after I have dropped off a check?
Antworten
  • Wait until they walk up to the to-go counter
  • When they wave for me to grab their payment!
  • 2-3 minutes after dropping off the check
  • 10 minutes

Frage 49

Frage
When is the best time to prebus a table?
Antworten
  • When I am bringing out their food
  • The host will get it for me
  • When I see a pile of plates on the table
  • If there are empty, dirty dishes on the table, I will grab them as quick as I can during table checks!

Frage 50

Frage
What should I discuss at each table?
Antworten
  • My daily life!
  • Try not to discuss anything, we need to rush at tables to get our work done
  • Our Loyalty Program, menu items that are discounted that night, beer specials, desserts!

Frage 51

Frage
If a guest asks you about a menu item that you are unsure of, what should you do?
Antworten
  • Guess and hope that I am right!
  • Make an educated guess, and ask the back of house the answer after ringing it in
  • Tell them I don't know
  • Tell them that I am unsure of the answer, but give me one moment and I will find out so I can get them exactly what they want!

Frage 52

Frage
If a guest has a food allergy, what should I do?
Antworten
  • Tell them they shouldn't eat with us
  • Tell them we can accommodate their allergies with no issue!
  • Advise them of possible cross contamination, kitchen note the allergen and let the kitchen staff know to take caution with their allergies!

Frage 53

Frage
If a guest refuses to show their ID for alcohol, what should I do?
Antworten
  • Give them beer anyway and tell them to bring their ID next time!
  • Walk away and come back with water
  • Tell the customer it is company policy to see their ID before alcohol can be served, and grab a manager if it escalates any farther
  • Tell them they need to leave

Frage 54

Frage
Can we serve alcohol to customers with an expired ID?
Antworten
  • Yes, as long as their birthday meets requirements
  • No

Frage 55

Frage
What free appetizer does a loyalty member get once they sign up?
Antworten
  • Garlic knots with cheese
  • Cheese bread sticks
  • Garlic bread with cheese
  • Garlic Knots
  • 1/2 garlic knot

Frage 56

Frage
Can I use a loyalty member's phone number for multiple tables so they can get more points?
Antworten
  • Of course! This will get our members more established!
  • Absolutely not. You can only use their number for their transaction, and non-existing members need to be informed on how they can sign up!
  • As long as the table is ok with it!

Frage 57

Frage
If I see another server's food in the window, what should I do if they are busy?
Antworten
  • Wait for them to run their food
  • Ask them if they would like you to run their food
  • Run the food immediately to the table, and let the server know afterward!
  • Tell the server to run their food

Frage 58

Frage
If a customer says I rang in their food incorrectly, how do I move forward?
Antworten
  • Assure them I did not and tell them that is what they ordered
  • Look in my server pad to see if I wrote it down correctly
  • Go look in the system, to see if I rang it in correctly
  • Apologize to the guest, ask what they ordered instead, let a manager know so they can fix the issue promptly

Frage 59

Frage
When handing out a to-go order, what steps should I follow?
Antworten
  • Hand it to the customer and tell them to have a good day!
  • Look at the food, and give it to the customer with condiments if applicable
  • Pull the order up in the system, make sure the ticket matches, look at the food and show the customer before they leave, and give out all condiments applicable for the order

Frage 60

Frage
If another server's table asks me for help, what should I do?
Antworten
  • Tell them you will find their server
  • Ignore them, that's not my table
  • All the guests are everyone's guest when working on the floor, I will do whatever I can to help the customer!
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