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Quiz

Operations Management - Module 1

Alex Ioan 10 Fragen

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  1. 1What is Operations and Management?

    Operations Management is [blank_start]the systematic design, direction,[blank_end] and [blank_start]control of process[blank_end] that [blank_start]transform outputs[blank_end] into [blank_start]services[blank_end] and [blank_start]products for internal[blank_end], as well as [blank_start]external[blank_end], customers.
    1. Athe systematic design, direction,
    2. Bcontrol of process
    3. Ctransform outputs
    4. Dservices
    5. Eexternal
    6. Fproducts for internal
  2. 2Every [blank_start]process[blank_end] and every [blank_start]person[blank_end] in the organisation [blank_start]has customers.[blank_end] [blank_start]External customers[blank_end] and [blank_start]internal customers.[blank_end]

    Every [blank_start]process[blank_end] and [blank_start]every person[blank_end] in the organisation [blank_start]relies on suppliers[blank_end]. [blank_start]External suppliers[blank_end] and [blank_start]internal suppliers.[blank_end]
    1. Aprocess
    2. Bperson
    3. Chas customers.
    4. DExternal customers
    5. Einternal customers.
    6. Fprocess
    7. Gevery person
    8. Hrelies on suppliers
    9. IExternal suppliers
    10. Jinternal suppliers.
  3. 3Operations Management:
    1. Process=[blank_start]any activity or group of activities[blank_end] that takes one or more [blank_start]inputs[blank_end], [blank_start]transform[blank_end] them, and provides one or more [blank_start]outputs[blank_end] for its customers.
    2. Operation=[blank_start]a group of resources[blank_end] performing all or a part of one or more [blank_start]process[blank_end].
    1. Aany activity or group of activities
    2. Binputs
    3. Ctransform
    4. Doutputs
    5. Ea group of resources
    6. Fprocess
  4. 4Operations Management:
    1. [blank_start]Process[blank_end]=any activity or group of activities that takes one or more inputs, transform them, and provides one or more outputs for its customers.
    2. [blank_start]Operation[blank_end]=a group of resources performing all or a part of one or more precess.
    1. AProcess
    2. BOperation
  5. 5Supply Chain Management:

    What is supply chain?

    Supply chain=an [blank_start]interrelated series of processes[blank_end] within and across [blank_start]firms[blank_end] that [blank_start]produces a services or a product[blank_end] to the satisfaction of customers.
    1. Ainterrelated series of processes
    2. Bfirms
    3. Cproduces a services or a product
  6. 6Supply Chain Management:

    What is supply chain management?

    Supply chain management=[blank_start]the synchronisation[blank_end] of a [blank_start]firm's processes[blank_end] with those of its [blank_start]suppliers[blank_end] and [blank_start]customers[blank_end], to match [blank_start]the flow[blank_end] of materials, [blank_start]services[blank_end], and [blank_start]information[blank_end] with customer demand.
    1. Athe synchronisation
    2. Bfirm's processes
    3. Csuppliers
    4. Dcustomers
    5. Ethe flow
    6. Fservices
    7. Ginformation
  7. 7Most operations produce products and services:

    1. Pure [blank_start]products[blank_end]=[blank_start]outputs[blank_end] that [blank_start]are exclusively tangible[blank_end].
    e.g. [blank_start]crude oil production[blank_end] and [blank_start]aluminium melting[blank_end]

    2. Mixture of [blank_start]products[blank_end] and [blank_start]services[blank_end]=[blank_start]outputs[blank_end] that [blank_start]are a mixture[blank_end] of the [blank_start]tangible[blank_end] and [blank_start]intangible[blank_end].
    e.g. [blank_start]specialist machine tool production[blank_end], [blank_start]restaurant[blank_end] and [blank_start]information system provider[blank_end]

    3. Pure [blank_start]services[blank_end]=[blank_start]outputs[blank_end] that [blank_start]are exclusively intangible[blank_end].
    e.g. [blank_start]management consultancy[blank_end] and psychotherapy [blank_start]clinic[blank_end]
    1. Aoutputs
    2. Bare exclusively tangible
    3. Cproducts
    4. Dservices
    5. Eoutputs
    6. Fare a mixture
    7. Gtangible
    8. Hintangible
    9. Iservices
    10. Jproducts
    11. Koutputs
    12. Lare exclusively intangible
    13. Mcrude oil production
    14. Naluminium melting
    15. Ospecialist machine tool production
    16. Prestaurant
    17. Qinformation system provider
    18. Rmanagement consultancy
    19. Sclinic
  8. 8What needs to be designed?

    Product/Service - 10 minutes haircut
    1. [blank_start]Process[blank_end]
    2. [blank_start]Technology[blank_end]
    3. [blank_start]Product[blank_end]
    4. [blank_start]Job[blank_end]
    1. AProcess
    2. BTechnology
    3. CProduct
    4. DJob
  9. 9Operation [blank_start]management[blank_end] is everywhere you look!
    e.g. Toyota, Aldi, McD, Dell are in big part successful due to their [blank_start]operations[blank_end].
    1. Amanagement
    2. Boperations
  10. 10Example with Donner Kebab:

    Transformed resources=[blank_start]bread[blank_end]
    Transforming resources=[blank_start]electricity[blank_end], [blank_start]knife[blank_end]
    1. Abread
    2. Belectricity
    3. Cknife

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Beschreibung
Processes and Supply Chains
Sprache
English
Aufrufe
44
Schlagwörter
operations management
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