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Quiz

CHL Chapter 5 Exam

william Hoover 10 Fragen 1.560 Aufrufe 5,0 (1 Bewertung)

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Fragen in diesem Quiz (10)

  1. 1Communication cannot be effective when either the sender or the receiver does not have adequate knowledge to
    1. AShare New Ideas
    2. BRephrase Ideas
    3. CUnderstand
    4. DImplement Decisions
  2. 2Physical appearance has nothing to do with effective communication.
    1. ATrue
    2. BFalse
  3. 3The first step in enhancing communication skills is to recognize that the work group will be
    1. AYoung
    2. BDiverse
    3. CFragmented
    4. DReceptive
  4. 4An e-mail message written in all capital letters
    1. AHas no impact on the receiver
    2. BIs easier and faster than using a sentence capitalization format
    3. CEnsures the receiver will read it first
    4. DIs the equivalent of shouting
  5. 5Once and e-mail message is in cyberspace, it is safe and will not be shared
    1. ATrue
    2. BFalse
  6. 6Information being circulated without a source of truth.
    1. ARumor
    2. BInformal communication
    3. CFeedback
    4. DGrapevine
  7. 7If you are the chair of a meeting, It is your responsibility to ensure that the group stays on task and on time.
    1. ATrue
    2. BFalse
  8. 8If someone is complaining loudly, before addressing the issue, it is best to
    1. ATactfully move the person away from others
    2. BLet the person know you wont tolerate the behavior
    3. CIgnore the behavior until later
    4. DIgnore the behavior all together
  9. 9Written communications are not as important as they once were
    1. ATrue
    2. BFalse
  10. 10This act protects privileged health information, such as patient identifiable information, and prevents inappropriate access to such information
    1. AThe Healthcare Information Technology Act
    2. BThe Patient Rights Act
    3. CThe Health Insurance Portability and Accountability Act
    4. DThe Patient Information Act

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Beschreibung
Iahcsmm Sterile Processing (CHL Exam) Quiz am CHL Chapter 5 Exam, erstellt von william Hoover am 03/05/2017.
Sprache
English
Aufrufe
1.560
Bewertung
5,0 von 5 · 1 Bewertung
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