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Flashcards

Troubleshooting

Shelby Hartsell CompTIA A+ Exam CompTIA English 47 cards

Cards in this deck (47)

  1. 1Time/date resets to January 1 2000?Check lithium battery in CMOS
  2. 2Trouble with CPU?Check CPU fan, heat sink and thermal compound/ check overclocking setting in BIOS/ check if CPU is secure
  3. 3Noisy computer?Check CPU fan, case fan, power supply fan, and used compressed air and vacuum
  4. 4Ram issue?Reset modules/ clean with compressed air.
  5. 5RAM Over heating?check RAM heatsink
  6. 6BIOS beep codes or errors?check motherboard docs and use POST card tester
  7. 7Power issues?Test AC outlet with receptable tester or multimeter. Test power supply with PSU tester. Do not open power supply.
  8. 8Slow hard drive?Defrag it, use disk cleaner and scan drive with AV software
  9. 9Hard drive isn't recognized?Check connections, check in BIOS, initialize, partition and format in Disk Management
  10. 10No second screen on laptop?Check Fn key.
  11. 11Laptop display blank?check resolution settings, inverter, backlight, or damage to LCD
  12. 12Printer paper jam?Power cycle, check paper tray, rollers, paper type, fuser, and entire paper path
  13. 13Blank paper after printing?check toner cartridge and transfer corona wire
  14. 14Smudges or lines on printing?Check drum, primary corona wire, and replace toner cartridge
  15. 15Toner not staying on paper?Check fusing assembly
  16. 16Garbage printout?Check print driver
  17. 17Ghosted image when printing?Check drum and toner cartridge
  18. 18No connectivity with printer?Check power, network connection, whether printer is shared, proper IP address and whether printer is set up as default
  19. 19How to test network connections?patch tester, LAN cable tester, tone and probe
  20. 20How to test NIC or RJ45 jack port?loopback plug
  21. 21ipconfigdisplays current TCP/IP network configuration values
  22. 22ipconfig/allshows additional information such as MAC address
  23. 23pingtests whether another host is available over the network
  24. 24tracertsends packets to test destinations beyound the local computer network
  25. 25netstatShows the network statistics for the local computer. Displays TCP and UDP sessions by computer name and port
  26. 26nbtstatSHows network protocol statistics that use NetBIOS over TCP/IP connections. Shows core services running on local or remote machines
  27. 27nslookupused to query DNS servers to find out DNS details, including the IP address of hosts
  28. 28nslookupUsed to query DNS servers to find out DNS details, including IP address of hosts
  29. 29net useused to map network drives
  30. 30net viewview computers
  31. 31net stop and net startstop/start services
  32. 32net timesynchronize time
  33. 33netdomused to control active directory, add hosts to domain
  34. 34ifconfig (LINUX)Linux equivalent of ipconfig
  35. 35iwconfig (LINUX)Linux wireless equivalent of ifconfig
  36. 36is (LINUX)list directory contents
  37. 37chmod (LINUX)modifies permissions
  38. 38ps (LINUX)displays process information
  39. 39apt-get (LINUX)installs packages
  40. 40sudo (LINUX)executes commands as admin
  41. 41vi (LINUX)opens text editor
  42. 42passwd (LINUX)changes password
  43. 43shutdown (LINUX)brings system down
  44. 44No network connectivity?Check link light, patch cable, disabled NIC, wireless switch is off, IP configuration and Windows Network Diagnostics
  45. 45Limited network connectivity?Ping localhost, then move outward and use ipconfig/all
  46. 46Poor wireless signal?check distance, placement, antennas, and update hardware and software
  47. 47Get an APIPA address?ipconfig/release and /renew, check DHCP server

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CompTIA CompTIA A+ Exam Flashcards on Troubleshooting, created by Shelby Hartsell on 29/12/2016.
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Shelby Hartsell
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