Topic 9: Email

Topic 9: Email

1. Facilities offered by email

   • Email: a system that allows people or users to send electronic mail to another person using an email address
   • Search: allows you to find an email using keywords in the title
   • File attachement: a file that has been attached to an email
   • Address book: allows you to store more emails
   • Group addresses: allows you to send an email to an entire group without entering everyone's individual email address
   • Inbox folder: email you receive go into your email folder
   • Reply: write a message back to the sender
   • Forward: you can forward an email to another users email address
   • Outbox: emails that are waiting to be sent are stored here
   • Cc: allows another person to see an email even if it isn't directly sent to them
   • Bc: allows you to send an email to more than one person without the receivers seeing each others email addresses
   • Signature: set to be attached to an email automatically e.g. Name, address, telephone number etc

2. Email process

   • Log in
     • Open an email program
       • Write the email text
         • Send the email (the email stays in your outbox until sent)

3. Advantages of email: emails can arrive within seconds,, easy and cheap method of communication, recipient doesn't, need to be online when receiving emails, files can be attached, an email can be sent to multiple users

4. Disadvantages: physical objects can't be sent, spam emails can be received, paper documents need to be scanned before being sent, limit to the size of the email and attachment, some legal processes don't accept emails

5. Security issues

   • Inapprprivate language and attachments-email monitoring detects abusive emails
   • Cyber bullying-email parent control allows parents to filter who their children send or receive emails from
   • Sending spam-unwAted emails can be stopped using a spam filter
   • Attaching emails containing viruses-get up to date virus software so viruses can be discovered and removed early