Learning

Learning

1. operant conditioning/instrumental conditioning

   • positive consequences/behavior repeated
     • negative consequences/behavior avoided
   • law of effect

2. contingencies of reinforcement

   • positive reinforcement
     • lead to desired outcomes
     • learn behavior
   • negative reinforcement/avoidance
     • lead to removal of undesired events
     • learned behavior
   • punishment
     • decrease undesirable behavior
       • use undesirable consequenses
   • extinction
     • behavior no longer reinforced
       • diminishes in strength

3. observational learning/modeling

   • learner pay attention
     • retain what learned
       • behavioral reproduction
         • motivation to learn

4. types of training

   • classroom training
     • apprenticeship programs
       • cross-cultural training
         • corporate universities
           • executive training programs
             • e-training

5. principles of learning

   • participation
   • active learning
     • exploratory learning
       • guided exploration
         • error framing
           • mastery training
   • repetition
   • transfer of training
   • feedback
     • 360 -degree feedback

6. organizational behavior mgmt (OB Mod)

   • identify critical behaviors
     • obtain a baseline
       • determine cause/result
         • develop intervention
           • assess program/modify if needed

7. discipline

   • progressive discipline
     • make punishments clear
       • consistency
       • don't ignore
   • punish behavior/not person
     • punish equally
       • clearly communicated reason
         • punishment not followed with reward