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comunication skills

jennifer gomez English

comunication skills

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comunication skills

  1. The communication process has five key elements – the source, encoding, the channel, decoding, and the receiver

  2. First, consider the source. This is you! You need to be clear about why you're communicating, and what message you want to convey.

  3. The next stage is encoding, which means putting your message into the right style and format for your audience to understand it. easily

  4. Next, examine the channel you're going to use, such as a face-to-face meeting, phone call, email, or report. Every communication channel has different strengths and weaknesses, so make sure you use the one that fits your message best

  5. Finally, you need to consider the receiver of your message and the context they'll receive it in. How will they likely respond?

  6. People bring their own situations, ideas and feelings to your message, and these will influence their understanding of it. Pay close attention to the feedback you get from your audience, so you can check for and clarify any misunderstandings.

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Mind Map on comunication skills, created by jennifer gomez on 24/10/2018.
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jennifer gomez
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