The Communication Process

Start with the process

The Communication Process collection brings together resources made by GoConqr users. A useful starting point is the mind map “Communications”, which defines communication as transmitting a message to a receiver to obtain a response. The flashcards titled “Communication” also introduce a definition and the role of the receiver.

Use these resources to become familiar with the terms before moving on to a more detailed map. The mind map “Communication” sets out elements including the sender, message, channel, noise, receiver, decoding and feedback. It also lists types of communication, such as formal and informal communication.

Explore skills and choices

Other mind maps look at communication skills. One outlines the source, encoding, channel, decoding and receiver. Another considers the choice of channel, with examples such as a meeting, phone call, email or report. Compare those examples with the elements in the “Communication” map as you study.

The flowchart “Communication complete” presents questions about identifying a recipient and checking whether information is clear. The notes created from a mind map cover components and types of communication as well as overcoming barriers. These offer different ways to look at the process after you have studied the key terms.

Use the resources together

After studying a map, try the quiz and use it alongside the maps to revisit the terms and ideas you are studying. The flashcards offer another way to go over definitions. Teachers can also open the maps, notes and flowchart when selecting material on the communication process.

This topic is a section of the Business Communication unit in Business administration and management (incl. project management). The collection gives you several ways to study communication within that unit, from definitions to practical choices about channels. Choose a resource and explore the topic in the format that suits you.