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Mind map

How to understand problems

Vincent Cardone English

Map content

How to understand problems

Communicate
- Surveys
  - Structured
  - Asynchronous
  - Impersonal
  - Low Insight
- Interviews
  - Semi-Structured
  - Personal
  - Synchronous
  - Deeper Insight
  - Time Consuming
  - Less people
  - Define a Focus
  - No leading questions
  - No loaded questions
  - No double negatives
- Observations
  - Contextual inquiry
    - Define a focus
    - Don't think of questions in advance
    - Create a partnership
    - Record observations
  - Very time Consuming
  - Very personal
  - Reveal richness/complexity
- Secondary Research
  - No Communication
  - Uses previously published knowledge

Information

Description: Mind Map on How to understand problems, created by Vincent Cardone on 14/09/2022.
Created by: Vincent Cardone
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