Research

Research

1. ESP practitioners' experience while conducting a NA

   • Feelings experienced by ESP practitioners
     • Practitioners’ uncertainty
     • Uncertainty about administrators’ contribution
     • Practitioner’s feelings of anxiety
     • Practitioner’s feelings of uncertainty.
     • ESP practitioners feelings of being used
     • Later feeling of abandonment in the NA process
     • Time-related uncertainty
   • ESP practitioners coping mechanisms
     • Practitioner trusting in non-helping administrators
     • Determination from the ESP practitioner
     • Impressing local administrators
   • Challenges encountered by ESP practitioners
     • Unreachable local administrators
     • Partial support from local administrators focused in decisions
     • Local administrators’ lack of availability
     • Local administrator’s passiveness
     • Changes in staff for the local administrators
     • Local administrators’ time management
     • Local administrators obtaining an ESP course without major investment
     • Local administrators’ interest mainly on the final course
     • Unfair investment-return of investment from local administrators

2. Positive influence from local administrators’ role in the NA

   • Decision-making process
     • Local administrators’ decision-making
     • Permissions granted by local administrators
     • Administrator exclusively giving approval
     • Initial acceptance of the course being offered
     • Schedule coordination
   • Local administrators’ support
     • Local administrators' support
     • Local administrators' flexibility
     • Local administrators suggesting informants
     • Helpful local administrators
     • Flexibility in schedules
     • Flexible local administrators in terms of schedules
     • Consulting local administrators
     • Local administrators’ ongoing influence upon the needs analysis
     • Local administrators' availability
     • Initial engagement from the local administrators in the NA process
     • Informative local administrators
     • Insights from the local administrators

3. Negative influence from local administrators’ role in the NA

   • Access to data
     • Grounded needs are supported by specific sources of data
     • Cautious administrators about sensitive data
     • Unexpected request of sensitive data
     • Reluctance about sensitive information
     • Dependence on local administrators
     • Boundaries set by local administrators
   • Local administrators’ role of participation
     • Language barrier limiting administrators ́participation in the course development.
     • Local administrators’ lack of involvement
     • Local administrators’ awareness of their own role