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Mind map

Understanding and Defining Problems

Test Mail English

Map content

Understanding and Defining Problems

Understanding problems
- Desirable
- Undesiarble
- Wicked
- Stereotypes
- Personal causes and consequences
- Diversity of needs
  - Optimization
  - Communication
    - Surveys
    - Secondary research
    - Interviews
      - Do's
        Focus
        Organized list of questions
        Establish rapport
        Analyze
      - Don'ts
        Leading questions
        Loaded questions
        Double-negatives
    - Observation
  - Judgement
- Contextual Inquiry
  - Conversation
    - Time consuming
    - Generalized discussions
Defining Problems
- Synthesis
  - Patterns
  - Causes
  - Consequences
  - Changeable
- Interpretation
  - Intuition
    - Imagining design ideas
  - Goals
    - Interaction
      - Persuading
    - Knowledge from arguments
  - Personas
    - Integration
      - Logical argument
  - Scenarios
    - Use cases
      - Goals specification
    - Analysis
    - Boundary object
      - Focusing design efforts
  - Articulation
Users Research(Concepts and Methods)

Information

Description: Mind Map on Understanding and Defining Problems, created by Test Mail on 27/01/2023.
Created by: Test Mail
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