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Mind map

Chapter 4 - Online Shopping

Emma Murphy ICT GCSE English

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Chapter 4 - Online Shopping

  1. Customer

    • Advantages
      • Get it delivered to you.
      • Saves time and money for travel.
      • Products can be purchased at any time.
      • Quick and easy to do.
    • Disadvantages
      • The product may arrive late or not at all.
      • You can't inspect the product.
      • Can lead to credit card fraud.
      • Don't get the product straight away.
  2. Business

    • Advantages
      • Can employ anybody no matter where they are in the world.
      • Buy items 24/7.
      • Wider customer base.
      • Business don't have to pay for premises.
    • Disadvantages
      • If the server fails, no business can happen.
      • Not everybody has the Internet.
      • High initial cost and technical skill required.
      • People can hack into the website. Get hold of customer details.

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