Working effectively in accounting and finance Chapter 6,7

Page 1

Effective teamwork is

needed if a group of employees is to achieve its objectives.

The benefits of

teamwork include: the pooling of skills and abilities, the opportunity for creative

thinking, motivation within the team, help and support from team members.

Teams can be normal

day-to-day working groups, or they can be special project teams set up for

specific purposes.

Working

relationships within a team can go wrong, either because of the work itself, or

because of a breakdown in the relationship – or both.

When working

relationships within a team do go wrong, they should ideally be resolved within

the group. If that is not possible, they may have to be resolved by a higher

authority using the grievance procedure.

Chapter 6 Summary

Team - a group of people working together to achieve

defined objectives

Grievance procedure – the

formal procedure to follow when you have a complaint against your employer.

Chapter 6 Key terms

Improving your own performance through Continuing

Professional Development (CPD) involves a number of stages, starting with

you assessing what you do at work (if you are in work) and thinking about where

you want your career to take you.

You should then set defined objectives (targets). If

you are at work this is normally done with your employer – very often in an

appraisal interview.

These objectives should be ‘SMART’

Specific

Measurable

Achievable

Realistic

Timely

You should then work out how you are going to

achieve these objectives, assessing the resources you are going to need. The

extend of these will depend whether or not you are at work: you may consider

tapping into the expertise of your colleagues, training in-house and

externally, taking a qualification, obtaining study material in various media.

The final stage in the personal development process

is to review and evaluate your progress and to establish new targets and action

places. If you are at work, this may be carried out with your employer as part

of the regular appraisal process.

All stages in the CPD process should be clearly

documented.

Chapter 7 Summary

CPD – Continuing Professional

Development (CPD) involves an agreed set of learning activities undertaken by

employees to maintain, improve and broaden the knowledge and skills required in

their professional lives.

Objectives – specific

‘SMART’ targets for development needs

Knowledge – what

you need to know to enable you to do a job at work

Skills – the

ability to put knowledge into practise

Appraisal – the

process whereby a manager interviews an employee on a regular basis, assessing

past performance and identifying development needs.

Performance – your

success rate in achieving your development needs.

Chapter 7 Key terms

WEAF - Chapter 6

WEAF - Chapter 6

WEAF - Chapter 7

WEAF - Chapter 7