values of care - created from Mind Map

Page 1

promote equality and diversity

maintaining confidentiality

promoting individuals' rights and beliefs

understanding the basis of discrimination

no discriminatory behaviour

understanding and valuing diversity

such as gender, disability ,race, age, sexuality or social class

such as prejudice ,stereotyping or labelling

this means to :

maintaining confidentiality in health and social care settings

prevent unauthorised people from accessing personal information

meet legal requirements for keeping and using personal information

don't gossip about the service user to their friends and family

share information with other pracitioners only on a need to know basis

keep patients records secure

keep personal details ,files and records safe and don't leave them lying around for unauthorised people to see

use a private office or empty room for meetings with residents or family to discuss treatment or care

don't discuss patients ,residents or other service users in public places

inform service users of circumstances when information cannot be kept confidential

lock them in a file cabinet

for example, the service users are a danger to themselves and others

this means :

promoting individuals' rights and beliefs in a health and social care setting

valuing all individuals

acting in the best interests of service users

freedom of discrimination

treating individuals with dignity

give service users a choice

maintaining privacy

provide access to an advocate for an adult with learning disabilities

for those with religious beliefs, provide a prayer room or a transport ta a church or mosque ect.

always explain any procedures to be carried out as a patient has the right to refuse treatment once they have heard all the necessary information

provide access to a translator if the service user's first language is not English

for example ,over diet ,which clothes they want to wear ,which activities to take part in

eg. knock on the door before entering a resident's room