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IGCSE Business. - Motivation in the workplace

Michelle Parker 13 questions 1,197 views

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Questions in this quiz (13)

  1. 1If a business has a well [blank_start]motivated[blank_end] workforce, it will perform better. People will be happier, the working environment will be more [blank_start]agreeable[blank_end] and productivity will be higher. Therefore business [blank_start]profits[blank_end] are likely to be higher.
    Having a motivated work force makes it easier to attract new employees, [blank_start]retain[blank_end] existing employees and means that [blank_start]productivity[blank_end] is good as well motivated employees work [blank_start]harder[blank_end].    Image for question 1
    1. Amotivated
    2. Bagreeable
    3. Cprofits
    4. Dretain
    5. Eproductivity
    6. Fharder
  2. 2Businesses can CHANGE the motivation of workers because they have the opportunity to provide for a number of human needs. These needs can be physiological, social or in relation to safety and security.Image for question 2
    1. ATrue
    2. BFalse
  3. 3Businesses often organise their workers into teams. This is because........

    Select 3 correct responses    Image for question 3
    1. ATeam workers are more productive
    2. BSocial needs are satisfied by belonging to a group with whom they can form closer ties
    3. Cbelonging to a team gives people a sense of identity and the feel more secure
    4. DBeing part of a team helps because they can plan nights out and become friends
    5. Eit allows people to meet up and have romantic relationships
  4. 4[blank_start]Psychologist[blank_end] Frederick Herzberg discovered in the [blank_start]1960's[blank_end] that certain factors at work would help give employees job satisfaction. He called these [blank_start]MOTIVATORS.[blank_end] He also found that other factors cold leave workers dissatisfied. He called these [blank_start]HYGIENE[blank_end] FACTORS.

    HERZBERG said that businesses must find ways of giving workers [blank_start]job satisfaction.[blank_end]    Image for question 4
    1. APsychologist
    2. Bgardener
    3. C1960's
    4. D1980's
    5. EMOTIVATORS.
    6. FENERGISERS
    7. GHYGIENE
    8. Hunhappiness
    9. Ijob satisfaction.
    10. Jincreased happiness
  5. 5In 1943 Psychologist Abraham Maslow recognised the needs of employees and arranged them into a hierarchy, showing that some needs are more important than others. There are 5 levels and A person will start at the bottom of the hierarchy and will seek to satisfy each need in order. Once the first ‘physiological’ need is satisfied it no longer acts as a motivator.
    Which of the following are not part of Maslow's Hierarchy of Needs?
    (See image)    Image for question 5
    1. Apersonal security
    2. BWi-fi
    3. Cstatus
    4. Ddesire to become the most that one can be
    5. Eair, food, shelter, sleep
    6. Fnew trainers
    7. Gpets
  6. 6Moving staff up a Maslow level is motivational

    Match the need to the workplace implication - drag to the orange point    Image for question 6
    1. Aphysiological
    2. Bsafety
    3. Cbelonging
    4. Desteem
    5. Eself-actualisation
  7. 7[blank_start]Frederick[blank_end] Winslow Taylor (1856 – 1917) put forward the idea that workers are motivated mainly by pay. His Theory of [blank_start]Scientific Management[blank_end] argued the following:
    Workers do not naturally enjoy work and so need close supervision and [blank_start]control[blank_end]
    Therefore managers should break down production into a series of small tasks
    Workers should then be given appropriate [blank_start]training[blank_end] and tools so they can work as efficiently as possible on one set task.
    Workers are then paid according to the number of items they produce in a set period of time- [blank_start]piece-rate[blank_end] pay.
    As a result workers are encouraged to work hard and maximise their [blank_start]productivity[blank_end].

    However workers soon came to dislike Taylor's approach as they were only given [blank_start]boring[blank_end], repetitive tasks to carry out and were being treated little better than human [blank_start]machines.[blank_end]    Image for question 7
    1. AFrederick
    2. BJohn
    3. CScientific Management
    4. DNeeds Management
    5. Econtrol
    6. Frewards
    7. Gtraining
    8. Hbeatings
    9. Ipiece-rate
    10. Jnumbers
    11. Kproductivity
    12. Lenjoyment
    13. Mboring
    14. Nexciting
    15. Omachines.
    16. Putensils
  8. 8There are three factors that can motivate employees

    Select the correct three    Image for question 8
    1. Afinancial rewards
    2. Bnon-financial rewards
    3. Cintroducing ways to give job satisfaction
    4. Dmaking friends
    5. Eletting them talk about how clever they are
  9. 9TIME RATES
    Workers are paid according to the amount of time they spend at work. This is called a [blank_start]TIME RATE[blank_end]. It is common and involves paying workers so much per hour or per week. A workers overall pay is called [blank_start]gross[blank_end] pay - it is what they get paid [blank_start]minus[blank_end] deductions, which include:
    Income tax
    national [blank_start]insurance[blank_end] contributions
    pension contributions
    Union [blank_start]membership[blank_end] fees (where workers are members)

    Image for question 9
    1. ATIME RATE
    2. Bsalary
    3. Cgross
    4. Dsingle
    5. Eminus
    6. Fplus
    7. Ginsurance
    8. Hincome
    9. Imembership
    10. Jactivity
  10. 10Match the definitionsImage for question 10
    1. Arenumration
    2. Btimerate
    3. Cgross pay
    4. Dnet pay
    5. Eovertime

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Description
IGCSE Business Quiz on motivation in the workplace. Useful images sometimes contain the answers.
Language
English
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