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Manage Staff Performance - mandy

Mandy Bullock 9 questions

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Questions in this quiz (9)

  1. 1Performance Management is
    1. AInterpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities
    2. BFormal and more general feedback and information at predetermined intervals
  2. 2Performance Management is
    1. AHave the employee understand and accept changes that will increase his/her effectiveness and performance
    2. BInformation for management decision making - rewards compensation, discipline, promotions etc
  3. 3Performance Management is
    1. ADesigned to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area
    2. BThe employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves
  4. 4Performance management is about setting mutually agreed upon goals
    1. ATrue
    2. BFalse
  5. 5Performance Management is about just the appraisal form and/or system
    1. ATrue
    2. BFalse
  6. 6Performance Management is about addressing both what an employee should achieve and should avoid
    1. ATrue
    2. BFalse
  7. 7A managers involvement in helping employees set goals includes all but which item?
    1. AProvide direction
    2. BProvide clarity
    3. CProvide initiative
    4. DProvide support
  8. 8One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?
    1. ATrue
    2. BFalse
  9. 9Difficult management conversations focus on three main objectives. Choose the item that does not belong
    1. ATo correct performance, not to punish the performer
    2. BTo protect employee rights
    3. CTo protect you and the organisation
    4. DTo project manpower needs for the coming year

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Managing staff performance
Language
English
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