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3.2.2: Understanding management decision making

Ashleigh-Jade Jones Business Studies A level English 15 cards

Cards in this deck (15)

  1. 1Decision Making Is All About:*MINIMISING RISK AND MAXIMISING REWARD
  2. 2Risk Of Making Wrong Decision:-losing money (loss not profit)
    -bad staff morale
    -lack of staff motivation
    -loss of customers
    -Share price fall (Plc)
    -bad reputation/credibility
  3. 3Reward Of Making Right Decision:-profits -> cash
    -opportunities for expansion/growth
    -people -> improved morale & motivation
    -attract good staff
  4. 4Scientific Decision Makinga method where decision are based on data and their outcomes compared to initial objectives
  5. 5Scientific Decision Making:Set objectives (SMART)
    |
    Collect data (market research)
    |
    Analyse data (is it reliable?)
    |
    Make decision (strategic: long term or tactical: short term)
    |
    Implement decision
    |
    Review decision
  6. 6Advantages of Scientific Decision Making:-logical/structured approach
    -reduces risk of mistakes
    -easier representation of decision to other people in the business
    -easy to compare outcomes
  7. 7Disadvantages to Scientific Decision Making:-theoretical approach
    -conflicts possible with mission statement/objectives
    -time consuming
    -only looks at numbers
    -reliability of the data (is it up to date?)
  8. 8Decision Trees:*Expected value of both outcomes x probabilities, added together = EXPECTED NET VALUE OF OPTION
    *Expected net value - initial cost = NET GAIN
  9. 9Advantages of Decision Trees:-predicts success or failure based on market research and quantifiable (measurable) data
    -allows for uncertainty
    -logical/structured
  10. 10Disadvantages of Decision Trees:-uncertainty/risk always a factor
    -what if data is unreliable?
    -time consuming
    -ignores any qualitative factors
    -mistakes possible
  11. 11Factors Affecting the Decision:-mission -> must satisfy mission
    -objectives -> satisfying mission by ensuring employees understand their objectives
    -ethics ->mustn't go against
    -external environment -> PESTLE, P5F (competition)
    -resources -> limitation of (money, time, people, equipment)
  12. 12Advantages of Institution Decision Making: (gut instinct)-fast decisions
    -experience counts
    -matching of mission/objectives likely
  13. 13Disadvantages of Institution Decision Making:-no back/data to support the decision
    -can be unreliable/biased
  14. 14Decisions Are Also Influenced By:-uncertainty
    *OPPORTUNITY COST (the cost of a decision measured by the benefits foregone of the next best alternative)
  15. 15Corporate Social Responsibility:A company's sense of responsibility towards the community and environment in which it operates e.g. reducing waste/pollution or contributing to educational programmes (Google Green -> uses resources efficiently and support renewable energy)

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Decision making (scientific/institution): factors affecting, influences, advantages and disadvantages), decision trees (advantages and disadvantages), CSR
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