Business Processes and Process Types

Start with the elements of a process

The flowchart on the elements of a single process is a starting point. It shows sources of inputs, inputs and outputs, along with starting and end points. It also includes activities, predecessor processes and possible controls and checkpoints for monitoring performance.

After looking at the flowchart, the mind map Importance of processes introduces SIPOC: supplier, input, process, output and customer. Comparing the two resources gives students another way to look at inputs and outputs.

Explore characteristics and types

The mind map Characteristics Of A Process discusses purpose and the connection between a customer and a need. The page also lists a separate map on the main characteristics of a process. These resources provide a starting point for considering what gives a process its purpose.

For types, Types of Processes describes management processes as providing direction and governance. A map titled Process lists core, enabling and governing processes, as well as value-added and non-value-added work and waste. The page also includes a map on the APQC Process Classification Framework.

Use the study formats together

Skill 6 Processes is a flashcard deck covering why processes are needed, along with policy, standards, procedures and process categories. Students can use it alongside the mind maps to go over terms after exploring how the ideas are arranged.

The page also has a quiz. Students can use it for practice alongside the maps, then return to a resource that helps them review an idea. Teachers can use the different formats when choosing material for a discussion or activity.

Place the topic in its unit

Business Processes and Process Types is a section of Process Management and Continuous Improvement in Industrial engineering and quality. The flowchart, maps and flashcards offer different ways into this section of the unit. Explore the flowchart and choose a mind map to take the next step.