CHL Chapter 14 Quiz

Refers to studying your own facility's or department's process's to identify possibilities for improvement

The process of using a computer input device to load information from bar codes directly into a computer system

Numerous machine readable rectangular bars and spaces arranged in a specific way to represent the numbers, letters, and other symbols to identify a product

External bench-marking roadblocks include all of the following EXCEPT

To identify and analyze best practices to discover areas of and processes for performance improvement

All bench-marking process's are helpful for CS departments

For bench-marking purposes most CS departments are similar enough to make comparisons

Bench-marking assessments can be useful to CS leaders for several reasons including all of the following EXCEPT

Internal benchmarks do not provide the insights necessary to identify the need for specific changes

Activities or procedures that have been successful in another situation and that might be the best way to do something in one's own organization