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CHL Chapter 14 Quiz

william Hoover 10 questions 1,324 views

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Questions in this quiz (10)

  1. 1Refers to studying your own facility's or department's process's to identify possibilities for improvement
    1. AExternal Bench-marking
    2. BInternal Bench-marking
    3. CInternal Best Practice
    4. DExternal Best Practice
  2. 2The process of using a computer input device to load information from bar codes directly into a computer system
    1. AOptical Scanning
    2. BRFID
    3. CData Load Input
    4. DEDI
  3. 3Numerous machine readable rectangular bars and spaces arranged in a specific way to represent the numbers, letters, and other symbols to identify a product
    1. ADot Matrix
    2. BOptical Scan
    3. CData Code
    4. DBar Code
  4. 4External bench-marking roadblocks include all of the following EXCEPT
    1. AVarying scopes of service
    2. BMisconceptions about service
    3. CAdministrators Misconceptions
    4. DLack of computer technology
  5. 5To identify and analyze best practices to discover areas of and processes for performance improvement
    1. APerformance Reviews
    2. BBench-marking
    3. CPerformance Improvements
    4. DIndicator Reviews
  6. 6All bench-marking process's are helpful for CS departments
    1. ATrue
    2. BFalse
  7. 7For bench-marking purposes most CS departments are similar enough to make comparisons
    1. ATrue
    2. BFalse
  8. 8Bench-marking assessments can be useful to CS leaders for several reasons including all of the following EXCEPT
    1. AMeasure current levels of performance within the department
    2. BAssess quality in efforts to reduce defects
    3. CJustify a budget increase
    4. DTrain new and existing employees
  9. 9Internal benchmarks do not provide the insights necessary to identify the need for specific changes
    1. ATrue
    2. BFalse
  10. 10Activities or procedures that have been successful in another situation and that might be the best way to do something in one's own organization
    1. ABest Practices
    2. BCurrent Benchmarks
    3. CBench-marking Indicators
    4. DNetworking Comparisons

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Description
Iahcsmm Sterile Processing (CHL Exam) Quiz on CHL Chapter 14 Quiz, created by william Hoover on 10/05/2017.
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