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Chapter 16

heidy.diaz4 3319 Final senior Inglés 15 fichas

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  1. 1Any process that directs the activities of individuals toward the achievement of organizational goalsControl
  2. 2Expected performance for a given goal: a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.Standard
  3. 3A managerial principle stating that control is enhanced by concentrating on the exceptions to or significant deviations from the expected result or standard.Principle of exception
  4. 4The process of investigating what is being done and comparing the results with the corresponding budget data to verify accomplishments or remedy differencesBudgeting
  5. 5Control system combining four sets of performance measures: financial, customer, business process, and learning and growthBalance scorecard
  6. 6The use of rules, regulations, and authority to guide performanceBureaucratic control
  7. 7Control based on the use of pricing mechanisms and economic information to regulate activities within organizationsMarket control
  8. 8Control based on the norms, values, shared goals, and trust among group membersClan control
  9. 9The control process used before operations begin, including policies, procedures, and rules designed to ensure that planned activities are carried out properly.feedforward control
  10. 10The control process used while plans are being carried out, including directing, monitoring, and fine-tuning activities as they are performed.Concurrent control
  11. 11Control that focuses on the use of information about previous results to correct deviations from the acceptable standard.Feedback control
  12. 12An evaluation conducted by one organization, such as a CPA firm, on another.External Audit
  13. 13A periodic assessment of a company’s own planning, organizing, leading, and controlling processesInternal audit
  14. 14A report that shows the financial picture of a company at a given time and itemizes assets, liabilities, and stockholders’ equityBalance sheet
  15. 15Focusing on short-term earnings and profits at the expense of longer-term strategic obligations.Management Myopia

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senior 3319 Final Fichas sobre Chapter 16, creado por heidy.diaz4 el 11/05/2015.
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