Flashcards
Questions and answers.
Cards in this deck (8)
- 1What is a Business Letters?Business letters may be defined as a media or means through which views are expressed.
- 2What are the inner features of a business letter?Simplicity, clarity, accuracy, completeness, relevance, neatness, courtesy. Applying all these features, a business letter is written.
- 3What are the outer features?Refers to the appearance of the letter. Such as, quality of paper, color of the paper, size of the paper, folding of letter, envelope.
- 4Mentions some parts of the business letters.Some parts are:
1- The letterhead.
2- The date.
3- The saludation.
4- The Message.
5- The signature. - 5What is Business correspondence?Is the exchange of information in a written format for the process of business activities.
- 6How should be the language of a commercial document?Should be clear, concise, coherent and grammatically correct.
- 7Mentions and explain two types of business correspondence.1- Email: is the least formal method of business communication, usually done in a conversational style.
2- Memorandum: used for internal communication and addressed to other employees within an organization. - 8What is the importance of business correspondence?Business correspondence is important because it enables a business to maintain a proper relationship with its stakeholders and constumers.