Questions and answers.

Question	Answer
What is a Business Letters?	Business letters may be defined as a media or means through which views are expressed.
What are the inner features of a business letter?	Simplicity, clarity, accuracy, completeness, relevance, neatness, courtesy. Applying all these features, a business letter is written.
What are the outer features?	Refers to the appearance of the letter. Such as, quality of paper, color of the paper, size of the paper, folding of letter, envelope.
Mentions some parts of the business letters.	Some parts are: 1- The letterhead. 2- The date. 3- The saludation. 4- The Message. 5- The signature.
What is Business correspondence?	Is the exchange of information in a written format for the process of business activities.
How should be the language of a commercial document?	Should be clear, concise, coherent and grammatically correct.
Mentions and explain two types of business correspondence.	1- Email: is the least formal method of business communication, usually done in a conversational style. 2- Memorandum: used for internal communication and addressed to other employees within an organization.
What is the importance of business correspondence?	Business correspondence is important because it enables a business to maintain a proper relationship with its stakeholders and constumers.

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	Created by Luz Melissa Mart about 8 years ago