Flashcards
Training and development
Cards in this deck (11)
- 1TrainingShort term and focused on helping a worker to do his or her job well
- 2DevelopmentLong term and focused on the worker to help realise their longer- term potential
- 3On-the-job trainingOccurs at the place of work and while the worker is doing their job
- 4Off-the- job trainingOccurs away from the job it may still be at the place of work or the employee may be sent somewhere else for the training
- 5Induction trainingTraining to introduce a new worker to the business place of work and their fellow workers as well as their job
- 6ApprenticeshipsA long term development Programme for workers to learn job skills while they work through a mixture of on and off the job training and study
- 7ProductivityMeasured by output per person
- 8Skills shortageRefers to a situation in which businesses cannot recruit workers with the skills they need
- 9Customer serviceGiven to customers including service at the time of sale and after the sale
- 10MotivationWhen workers are incentivized to work and to work efficiently
- 11RetentionWhen workers can be kept employed by businesses rather than them leaving to work elsewhere
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- GCSE Business Studies Flashcards on Training and development, created by taylor coultas on 13/09/2018.
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- taylor coultas
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