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CAPM

Michael Gleeson Project Management PRINCE2 English 196 cards

Cards in this deck (196)

  1. 1What are examples of: 1. Enterprise Environmental Factors (EEF) 2. Organisational Process Assets (OPA) 3. Organisational SystemsEEF - Rules and policies. Outside of project and often outside of the company i.e GDPR
    OPA - Benefits and things created through experience for PM to use. i.e Forms
    OS - Structure of work is done i.e Governance framework, who reports to who, org stucture
  2. 2What is the intention of a project?To create Business Value
  3. 3What are the four reasons a project are created?1. Regulatory, legal or social requirements
    2. Stakeholder requests
    3. Technological advances
    4. Create, improve, fix - products, processes, services (MACD)
  4. 4List a few reasons why a project would end?-Objectives met/not met
    -Funds depleted
    -No longer needed
    -Change in requirements
    -Resource issues
  5. 5What are the two states in projects?Current State and Future State
  6. 6Who is a Stakeholder?Anyone that can affect or be affected by the project?
  7. 7What are the 5 steps in Progressive Elaboration?Idea or concept --> Formulate idea --> business case --> feasibility study --> Project
  8. 8What is project application area?Describes the industry the project is happening in
  9. 9What are some characteristics of the PMO? What is PMO?Project Management Office
    Support PMs - Manage Shared Resources - Coaching, mentoring, training - Conduct P Audits, develop processes + procedures
  10. 10What are the three types of PMO? and what do they offer?1. Supportive - Templates, training, consultative
    2. Controlling - Governance, forms, templates. Compliance through framework
    3. Directive - PMO owns + controls the P lifecycle. Directly managed.
  11. 11What can predictive life cycles also be referred to?Waterfall
  12. 12In life cycle Iterative, how is the product developed?Series of repeated cycles
  13. 13In adaptive life cycle, what are the three cycles it can be?Agile
    Iterative
    Incremental
  14. 14What are adaptive life cycles also referred to as?Agile or change-driven life cycles
  15. 15What are the 3 types of Organisational Structure?Functional
    Project Orientated
    Matrix
  16. 16What are the three things to remember for the exam regarding these? Functional Project Orientated MatrixFunctional = SILO
    Project Orientated = NO HOME
    Matrix = 2 MANAGERS
  17. 17What are the three types of Matrix and how do they affect the PM?Weak - Power with FM
    Balanced - Equal responsibility PM/FM
    Strong - Power with Project Manager
  18. 18What is a Funtional Manager?Someone who is a manager of a department and reports to Project Manager
  19. 19What's an example of document in Knowledge Repository?Historical Data
  20. 20What are the brief definitions of Portfolio, Programme & ProjectPortfolio - Run by executive level. It's the collection of strategic goals for the organisation.
    Programme - A group of multiple projects and sometimes programme(s)
    Project - To complete the life cycle to meet deliverable(s) set out at the start.
  21. 21When is a Project formally authorised and in which process group?Project Charter signed by the sponsor.
    Within Initiating Process Group
  22. 22What is Qualitative Risk Analysis?It identifies the highest risk issues to be dealt with first. Risks are ranked on the basis of their impact and likelihood and thus you can take care of the ones with high risk exposure
  23. 23What is Quantative Risk Analysis?This analysis is only performed on risks which are marked for further analysis by Perform Qualitative Risk Analysis process
    We identify “effect of identified risks on overall project objectives.”
  24. 24What are the three types of changes?Corrective
    Preventative
    Defect Repair
  25. 25Which of the knowledge areas has processes occurring in all process groups?Integration
  26. 26What is the primary role of a PM?Integration Management
  27. 27What are the key things happen in the project charter?-Formally authorises existence of Project
    -Provides authorisation to PM to apply organisational resources to P activites
  28. 28What provides a direct link between strategic objectives and the Project?Project Charter
  29. 29What does the Project Management Plan provide?It's a comprehensive document that defines the basis of all Project work and how the work will be performed
  30. 30There are management plans for all Knowledge Areas. What additional 3 plans are there?Requirements Management Plan
    Change Management Plan
    Configuration Management Plan
  31. 31A Project Management Plan is a set of plans and.....?Baselines
  32. 32What are the three baselines?Schedule Baseline
    Scope Baseline
    Cost Baseline
  33. 33What are Schedule Baseline Scope Baseline Cost Baseline referred to as a collective?Performance Measurement Baseline
  34. 34With all the product + project documentation that is part of managing a P + all the changes to this documentation that will occur throughout the life cycle of a P, its essential to have a plan for making sure everyone knows what version of the scope, schedule + other components of the P Management plan is the latest version.Configuration Management Plan
  35. 35What are project documents?The documents outside of the Project Management Plan i.e Assumptions Log, Lessons Learned, Cost + Duration Estimates
  36. 36What is Direct & Manage Project Work?PM integrates all executing working into one coordinated effort to accomplish the Project Management Plan. Involves managing people + keeping them engaged in the P, doing the work. Being a service to team to get work completed.
  37. 37What Knowledge Area are deliverable's an output of?Integration Management
  38. 38What are 6 outputs of Direct + Manage Project work?Deliverables
    Work Performance Data
    Issue Log
    Change Requests
    Project Management Plan
    Project Document Updates
  39. 39Which function is Work Performance Data collected in?Integration Management
    (its an input to Monitoring & Controlling)
  40. 40What are the two types of Project Knowledge?Explicit
    Tacit
  41. 41What are the definition of Explicit & Tacit?Explicit: Knowledge codified using words, pictures, numbers. i.e Lessons Log
    Tacit: Personal & difficult to express, such as beliefs, insight, experience (understood or implied WITHOUT being stated
  42. 42What are the three things Lessons Learned contains?What went right
    What went wrong
    What would be done differently
  43. 43What is Monitor & Control Project Work?The process of tracking, reviewing and reporting the overall progress to meet the performance objectives defined in the Project Management Plan
  44. 44If a Stakeholder would like to understand the current state of the project, where would they look?Monitoring & Controlling Project Work
  45. 45If I wanted to change the Project Management Plan, how would I go about this?Through organisations change control process via a change request
  46. 46What areas does monitoring & controlling measure against?All aspects of the Project Management Plan
  47. 47What should you do if a work activity takes longer than expected?Request corrective action to make up for the delay
  48. 48What is corrective action?Any action taken to bring the expected future peformance in line with the Project Management Plan
  49. 49In what process are changes Approved, Denied & Deferred?Perform Integrated Change Control
  50. 50What is preventive action?Put in place to stop deviations from the performance measurement baseline or other metrics
  51. 51What action is required from the following? The PM is evaluating trends in the measurement analysis & anticipating that, if trends continue, they could lead to deviation from performance measurement baseline.Preventive action
  52. 52What is another way of saying Defect Repair?Rework i.e fixing something someone did wrong like painting a wall the wrong colour
  53. 53Which processes is primarily concerned with defining and controlling what is and is not included in the project?Project Scope Management
  54. 54What are The Project Scope Management processes?Plan Scope Management
    Collect Requirements
    Define Scope
    Create WBS
    Validate Scope
    Control Scope
  55. 55“Scope” can refer two things. What are they? And their definition?Product scope :: The features and functions that characterise a product, service, or result.
    Project scope :: The work performed to deliver a product, service, or result with the specified features and functions. The term “project scope” is sometimes viewed as including product scope.
  56. 56Which project life cycles are intended to respond to high levels of change and require ongoing stakeholder engagement?Adaptive/agile
  57. 57In which Development approach do requirements constitute the backlog?Agile
  58. 58Where does the development of the scope management plan and the detailing of the project scope begin?-with the analysis of information contained in the p charter
    -the latest approved subsidiary plans of the p mgmt plan
    -historical information contained in the organisational process assets
    -any other relevant enterprise environmental
  59. 59What provides the basis for defining the product scope and project scope?Collect Requirements
  60. 60What is Requirements Traceability Matrix?The requirements traceability matrix is a grid that links product requirements to the deliverables that satisfy them and helps to focus on the final outcomes
  61. 61What is CCB?Change Control Board
  62. 62In which 3 processes are Approved changes implemented?-Direct & Manage Project Work
    -Control Quality
    -Control Procurements
  63. 63Do you need to submit change requests to make changes to Project Management Plan, Charter, Baselines if you are still developing these plans?No
  64. 64Where are the result of the CCB decisions documented?Change Log
  65. 65In what document are the project success criteria, approval requirements and who will sign off the on the project held?Project Charter
  66. 66What function is close project or phase in?Integration Management
  67. 67What are the four outputs to close Project or Phase?-Final Report
    -Final product, service, or result transition
    -Project document updates
    -Organisation Process Assets updates
  68. 68Give example of Product & Project Scope?Project: Build new train terminal
    Product: new train terminal that meets these specific technical specifications
  69. 69What are the two management plans for Scope Management?Scope Management Plan
    Requirements Management Plan
  70. 70What is also referred to as the Business Analysis plan?Requirements Management Plan
  71. 71What things does Collect Requirements look for?Everything, all requirements, not just those related to the Project i.e Can't upgrade Firewalls during the week
  72. 72In Collect Requirements, where or what document would you read to find stakeholders requirement & expectations?Stakeholder Register
  73. 73What is an Affinity Diagram?Diagram with grouped similarities i.e ASA5500
  74. 74What is Brainstorming?Sharing and elaborating on each-others ideas
  75. 75What are the three subjects in User Stories?Role/Functionality/Benefit
    Example: As Network Engineer I want devices patched to latest OS to avoid bugs
  76. 76What are the two outputs of Collect Requirements?Requirements Documentation
    Requirements Traceability Matrix
  77. 77What is the key input to Define Scope process?Requirements Documentation
  78. 78What is a critical tool to allow the PM to make sure the product & project scope are understood and accurate?Product Analysis
  79. 79What is the primary output of Define Scope process?Project Scope Statement
  80. 80Which 3 documents comprise the scope baseline?Project Scope Statement
    WBS
    WBS Dictionary
  81. 81What are and are NOT included in WBS?Are: Deliverables
    Are not: Activities
  82. 82When the WBS is broken down into activities list, what is this called?Define Activities
  83. 83What document can the PM use to prevent scope creep?WBS Dictionary
  84. 84Where can acceptance criteria be found?WBS Dictionary
  85. 85How do you validate scope?Involves frequent, planned meetings with customer or sponsor to gain formal acceptance of deliverables during project monitoring & controlling
  86. 86What does the general term Input mean in PMI world?"What do I need before I can?"
  87. 87What's the difference between Validate Scope and Control Quality?- Control Quality is internal to the P to make sure deliverables meet requirements before shown to the customer
    -Validate Scope is the customer checks + hopefully accepts the delivrables
  88. 88What is this validation called in control quality?Verified Deliverables
  89. 89What are the three outputs of Control Scope?-Work Performance Information
    -Change Requests
    -Project Management Plan & P Document updates
  90. 90What is the output of Plan Schedule Management?Schedule Management Plan
  91. 91What is define activities?Taking work packages created in WBS and decomposing them into activities
  92. 92What is Rolling Wave planning?When its better to not plan the entire project to the smallest detail. Have more detailed plans when the work is done
  93. 93What are the three outputs to Define Activities?Activity List
    Activity Attributes
    Milestone List
  94. 94What is PDM? in relation to Sequence ActivitiesPrecedence Diagramming Method
  95. 95What are the four types of logical relationship between Activities?FS - Finish to start
    SS - Start to start
    FF - Finish to finish
    SF - Start to finish
  96. 96What happens in: FS - Finish to start SS - Start to start FF - Finish to finish SF - Start to finishFS: Activity must finish before successor can start
    SS: activity must start before successor can start
    FF: Activity must finish before successor can finish
    SF: activity must start before successor can finish
  97. 97What are the four types of dependencies?Mandatory
    Discretionary
    External
    Internal
  98. 98Briefly what do the four mean? Mandatory Discretionary External InternalM: Have to be done in order
    D: Org preferred approach
    E: Based on needs of 3rd party
    I: Based on need of Project
  99. 99What are Leads & Lags?Lead - activity can start before predecessor activity completed
    Lag - have to wait. I.e have to wait 3 days for concrete to set
  100. 100What is in a Project Schedule Network Diagram?Image depicting the flow or Project activities in the logical order in which they are performed
  101. 101What is an activity that has two or more successor activities directly following it?Path Divergence
  102. 102What is an activity that has two or more activities directly preceeding it?Path Convergence
  103. 103Describe Analogous Estimating?Uses historical information for estimating i.e the last project took 6 months, this should take the same time
  104. 104Describe Parametric Estimating?Uses parameters to estimate. Involves creating maths equation using historical records or other sources
  105. 105What are the three points in Three Point Estimating?Optimistic
    Pessimistic
    Most Likely
  106. 106What is Three Point Estimating also known as?Triangular Distribution
  107. 107What is the formula for Triangular Distribution?P + O + M /3
  108. 108What is Rolling Wave Planning a form of?Progressive Elaboration
  109. 109What are the free types of float and what are they?Free: Activity delayed without delaying early start of successor
    Total: Activity delayed without delaying Project completion
    Project:Activity delayed without passing customer-expected completion date
  110. 110What are the top line and bottom line of the nodes in Network Diagram? Top & bottom left Top & bottom middle Top & bottom rightTop & bottom left - Start
    Top & bottom middle - Duration
    Top & bottom right - Finish
  111. 111What is Critical Path?Longest path in duration
  112. 112What path is sometimes referred to as having 'no float' ?Critical Path
  113. 113What's the difference between Crashing & Fast Tracking?-Fast tracking is running activities in parallel
    -Crashing is throwing more staff/resources at it
  114. 114What kind of technique is Monte Carlo analysis?Simulation Technique
  115. 115Explain Monte CarloComputer software simulating outcome of Project
    Based on 3 point estimates for each activity
  116. 116What is Value Analysis?Focuses on finding a less costly way to do the same work with no loss of performance
  117. 117What is Cost Risk?The party or person that is the owner of the cost risk, i.e The Seller
  118. 118What is the output of Plan Cost Management?Cost Management Plan
  119. 119What are the two types of cost and what do they mean?Direct: Attributable to work, wages, team travel, materials
    Indirect: Overhead costs e.g Taxes, cleaning services
  120. 120What can be used to cover risk to the schedule and cost?Reserve/Reserve Analysis
  121. 121What is the nominal group technique?a
  122. 122What are the three estimate ranges?Rough order of magnitude (-25 +75)
    Budget Estimate (-10 +25)
    Definitive Estimate (-10 +5)
  123. 123What does Determine Budget produce?Total cost of Project & therefore the funds needed
  124. 124What are two essential inputs to Determine Budge?Cost Estimates
    Basis of Estimates
  125. 125What is Cost Aggregation?All these:
    Activity Cost Aggregation
    Work Package Estimates
    Project Costs
  126. 126What are the 8 steps in creating a budget?1. Activity Estimates
    2. Work Package Estimates
    3. Control Account Estimates
    4. Project Estimates
    5. Contingency Reserves
    6. Cost Baseline
    7. Management Reserves
    8. Cost Budget
  127. 127What is Earned Value Analysis?Used in performance reviews to measure project performance against scope, schedule, and cost baselines
  128. 128What is 7 letter acronym for Earned Value terms?Planned
    Earnings
    Add
    Billions
    Even
    Euros
    Value
  129. 129What are the full initials for them?PV
    EV
    AC
    BAC
    EAC
    ETC
    VAC
  130. 130What does PEABEEV mean?Planned Value
    Earned Value
    Actual Cost
    Budget at completion
    Estimate at completion
    Estimate to complete
    Variance at completion
  131. 131What is acronym for Acronym for 3 point estimates and what does it mean?Oh My Project
    Optimistic
    Most Likely
    Pessimistic
  132. 132What is the formula for OMP? What is the answer to this? O 25 M 45 P 75Formula: O + M + P / 3
    (25+45+75) /3 = 48.33 hours
  133. 133What does PERT mean?Program
    Evaluation
    Review
    Technique
  134. 134What's the formula for PERT?Formula: (O+(4xML)+P) /6 = estimate
    (25+(4x45)+75) /6 = 46.6 hours
  135. 135What is bottom up estimating?-Term associated with cost estimates
    -Requires a fully-decomposed WBS for each work package
  136. 136What are the four types of Dependency Determination?Mandatory - Hard Logic
    Discretionary - Soft Logic
    External Dependency - External Constraint
    Internal Dependency - type of Hard Logic
  137. 137What is another term for Activity-on-node?Precedence Diagramming Method
  138. 138What diagram do you use to find float?Precedence Diagramming Method
  139. 139Whats a schedule compression technique?Leads
  140. 140What are: CV SV CPI SPICost Variance
    Schedule Variance
    Cost Performance Index
    Schedule Performance Index
  141. 141What do I need to remember about EV?It comes first in each formula!
  142. 142What is the definition of Quality?Degree to which the project fulfils requirements
  143. 143What are the quality the 3 Quality Management processes?Plan Quality Management
    Manage Quality
    Control Quality
  144. 144What is COQ?Cost of Quality
  145. 145What are the three things from attribute of quality that x can represent in Design for X?Reliability
    Security
    Serviceability
  146. 146What is Design for X?Technical guidelines that may be applied during the design of a product for the optimisation of a specific aspect of the design
  147. 147What is a bar chart also referred to as?Histogram
  148. 148What is Pareto a type of?Histogram
  149. 149What is a critical part of Plan Resource Management?Definition of roles & responsibilities
  150. 150What is RAM?Responsibility Assignment Matrix
  151. 151What does RACI stand for?Responsible
    Accountable
    Consult
    Inform
  152. 152What is Estimate Activity Resources?PM & team determine type and quantity of resources needed to complete project work. Inclusive of HR, equipment, materials etc
  153. 153What is RBS?Resource Breakdown Structure
  154. 154What process does Acquire Resources fall under?Executing
  155. 155What is develop team?Its about improving knowledge + skills of team members + enhancing teamwork + team member interaction
  156. 156What are some tools & techniques of Develop Team?Interpersonal & team skills
    Negotiation
    Team Building
    Influencing
    Training
  157. 157What are the 5 Tuckman ladder model stages for team building?Forming
    Storming
    Norming
    Performing
    Adjourning
  158. 158Where are details related to team management activities included?Resource Management Plan
  159. 159Who should conflict be resolved by?Those involved in the conflict
  160. 160What are the 7 sources of conflict?Schedules
    Priorities
    Resources
    Technical opinions
    Administrative procedures
    Cost
    Personality
  161. 161What are the 5 conflict resolution techniques?Collaborating (problem solving)
    Compromising (reconciling)
    Withdrawal (avoidance)
    Smoothing (accommodating)
    Forcing (directing)
  162. 162What are control resources?Management of physical things but not human though.
  163. 163What does Control Resources means the PM has to ensure?Physical resources are available when needed, in the right place and quantity
  164. 164What are the four types of communication?Formal written - Contract
    Formal verbal - Planned meeting
    Informal written - Email, notes
    Informal verbal - Unplanned meetings
  165. 165What are the 5 c's of communication?Correct grammar & spelling
    Concise & well-crafted
    Clear & purposeful
    Coherent & logical
    Controlled flow of words & ideas
  166. 166What is the communication channel formula?n x (n-1) / 2
    n is the total number of S/H
  167. 167So what is the formula for 4 people?4 x 3 / 2 = 8
  168. 168What is active listening?Receiver confirms they are listening. Express agreement/disagreement + ask for clarification
  169. 169What are the 3 communication methods?Interactive comms - 2 or more people, tcall
    Push comms - 1 way, email
    Pull comms - Central - SharePoint
  170. 170What is Risk Management?Process of identifying, evaluating, and planning responses to events, both positive and negative, that might occur throughout the project, while decreasing the probability + impacts of threats to the P
  171. 171What are some practical things that can reduce risk?Outsourcing work
    More skilled people
  172. 172What are the 4 risk factors when accessing risk?Probability it will happen
    How much it will impact the P
    Expecting timing to occur in P life-cycle
    How often it might occur
  173. 173What's another term for Risk Appetite?Risk Tolerence
  174. 174What do you call a Stakeholder who does not want to be negatively impacted by threats?Risk Averse
  175. 175What answers the question: How much time should be spent on risk management based on needs of P?Plan Risk Management
  176. 176What is SWOT?Strengths
    Weaknesses
    Opportunities
    Threats
  177. 177What are prompt lists?List of categories that have been identified as possible sources of risk to the project
  178. 178What are the 2 outputs of Identify Risks?Risk Register
    Risk Report
  179. 179What are the possible ways risks can go after Qualitative Risk Analysis?Quantitative Risk Analysis or Risk Response
  180. 180What are four examples of Risk Parameters?Urgency
    Dormancy
    Manageability
    Controllability
    Strategic Impact
  181. 181What is the 'scale' for measuring risk occurrence + impact? Word & NumberingLow, Medium, High
    1-10
  182. 182Where are the Watch List risks stored?Risk Register
  183. 183What is sensitivity analysis?Technique used to analyse & compare the potential impacts of identified risks
  184. 184What's a good diagram for results of Sensitivity Analysis?Tornado Diagram
  185. 185What is Decision Tree Analysis?When a PM has to choose between alternatives, they analyse how this will benefit or hurt a P before making a decision. They are models of real situations that PMs use to make an informed decision about things like 'which option should I choose?'
  186. 186What diagram do you calculate the value of each branch on?Decision Tree
  187. 187What is the EMV formula for decision tree?Probability (P) x Impact (I)
  188. 188What is EMV?Expected Monetary Value
  189. 189Who does the PM assign residual tasks to?Risk Owner
  190. 190What does a risk owner do?Watch out for the occurrence of a risk + implemented pre-planned responses
  191. 191What are the three response strategies for threats?Avoid
    Mitigate
    Transfer
  192. 192What are the 3 response strategies for opportunities?Exploit
    Enhance
    Share
  193. 193Who are involved in choosing a risk strategy?The team, Stakeholders + experts
  194. 194What are the techniques for evaluating + ranking potential risk responses?Cost Benefit Analysis
    Multicriteria Decision Making
  195. 195What are residual risk?The risks left after risk response planning
  196. 196Can contingency reserves for a specific risk response be used elsewhere if the risk does not occur?No, it must be handed back to the company/sponsor

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PRINCE2 Project Management Flashcards on CAPM, created by Michael Gleeson on 12/02/2019.
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Michael Gleeson
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