Flashcards
Letters, Memos, Electronic Mails
Cards in this deck (30)
- 1Business LettersFor sales purposes, complaints, information dissemination
- 2Parts of a Business LetterLetterhead
Date
Inside Address
Attention Line
Salutation
Body
Complimentary Close
Signature Block
Identification Initials
Enclosure Notation
Copy Notation - 3Letterheadidentifies the sender, his address, number, and email (if required)
- 4Dateplaced between the letterhead and inside address
- 5Inside Addressidentifies the reader's name, position, company, and address
- 6Attention LineOnly used if you want to address a specific person
- 7SalutationThe greeting
(Dear Sir:
Sir:
Dear Mr.___) - 8Bodymessage of the letter
- 9Complimentary Closeexpressions used to end the letter
- 10Levels of FormalityHighly Formal: respectfully _____
Polite and Formal: Very Truly____, Truly____
Less Formal: Sincerely, Cordially
Informal or Friendly: As Ever, Best Regards - 11Signature BlockSignature and typed name of the sender
(can either be CLC or ALL CAPS) - 12Identification InitialsIndicates the typists initials
- 13Enclosure Notationattachments to the letter
- 14Copy Notationname of the secondary recipient
- 15Formats of Business LettersFull Block, Modified Block, Semi-block
(Most used, semi-used, least used) - 16Memo/MemorandumLatin: Memorare - To remember
meant to inform, or persuade
(follows the reverse pyramid) - 17Parts of a MemoLetterhead
Date Line
To Line
Attention Line
From Line
Subject Line
Body
Identification Initials
Enclosure Notation
Copy Notation - 18Date LineChronological record for references purposes
- 19To LineName and title of the receiver
- 20Attention LineUsed to address a specific person in the memo
- 21From LineIndicates the name and title of the sender, the initials to the right side of his name
- 22Subject LineMain topic of the memo
- 23BodyParagraphs are single-spaced internally, and double-spaced externally
Use Topic Heading
If the memo exceeds 1 page start the next page with the receivers name, date, and page no. 3 lines from the top of the page - 24Five Types of MemosInstruction Memo
Request Memo
Announcement Memo
Transmittal Memo
Authorization Memo - 25Instruction Memoprovides information for following directions
- 26Request Memoask for certain Information, or ask to take action
- 27Announcement Memoprovides information about events, things, or people
- 28Transmittal MemoCover note of a lengthy document for transmittal of a document
- 29Authorization MemoGives permission
- 30Electronic Mail/ E-mailused to send messages through the internet
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- Writing Flashcards on Letters, Memos, Electronic Mails, created by Liel Adriana on 25/02/2019.
- Created by
- Liel Adriana
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