Flashcards
Business S - Teamwork Chapter 1
Cards in this deck (43)
- 1Problem causes in teamsLack of common aim, different ideas, diff speeds, not correct skills, no leader, personal egos
- 2Establishing effective teams ?learn how to analyse and classify teams, learn diff team goals,train to work together,understand team processes, understand team dynamics, learn to manage conflict.
- 3two types of teams?informal and formal
- 4informal teams are?groups of people with common interests of shared goals. eg church , social groups.
members are fiercely loyal to the team. - 5advantages of informal teams?sense of identity, friendship and support, shared interests or hobbies.
- 6formal teams>created by management to achieve goals of organisation. // allow members to choose which team they want to belong to
- 7formal teams are created in order to:to produce work, develop new ideas, resolve conflict, manage a process.
- 8benefits of formal teams?increased motivation. improved brainstorming, decreased costs and wastage, more productivity.
- 96 team roles to look at before allocating roles?accountabilty, aim of team, life span, strengths + weaknesses of members, avaliable resources, size of team
- 107 team roles?leader, initaiator, activator, motivator, investigator, administrater, co-ordinator.
- 11leader?decision making, solves problems , leads team
- 12initiator?gets everyone going, reads instructions out loud, contributes ideas.
- 13activator?does the actual work, most members take this role.
- 14co-ordinatorallocates resources, ensures all bits are together.
- 15motivatormotivates team members, caring ppls person.
- 16administrator?does the paperwork, types up final presentation.
- 17INVESTIGAOTRdoes all the research.
- 18team processes?forming, storming, normal, performing, adjourning, mourning, transforming.
- 19what are team dynamics:how well the team works together
- 20problems in teams arise mainly because oflack of com, lack of leadership, lack of commitment,personality differences,no correct skills,lack of direction, inadequate role allocation
- 21how to build team spirit?motivational talks, enthusiamsim, supporters, wearing team colours.
- 22what does team spirit create:postivite attitude / gets team psyched.
- 23demotivated team is ?often forced partcipants.
- 24team briefing should:be led by the leader, give direction and focus, short and to the points, be clear in com aims and roles, specify timelines,be motivational,
- 25what is synergy?synchronized energy / together the team achieves more.
- 26why is synergy important?in order for the team to work at achieving the same goals. achieved through consensus.
- 27one member who isnt working properly isthe weakest link and causes problems in the team.
- 28weak link prob arises in 2 waysa team without the neccessary skills, member does not pull his/her weight, is absent and lets the team down.
- 29project manager is important why?critical to success of the project.
- 30project manager to stakeholder processessponser - commissioned the project
suppliers - provides resources
clients -beneficiaries of the project
team leaders - people in charge
other stakehyolders - could be society as whole. - 31roles of project managerin charge of planning, organizing, leading and controlling project process
- 32project life cycle ( 4 _)initiation, planning, execution and adjourning stages.
- 33what is a project charter?allows participants to work together towards a common goal. can be a business plan if project is toi start a business, document used when applying for funding from donors.
- 34what is conflict?clash between diff people , situations, ideas or elements
- 35what is functional conflictgood conflict
- 36dyfuntional conflict?aggressive, negative
- 37inner conflict?difficulty making a decision regarding an ethical decision.
- 38cause of conflictlack of com, emotional reactions, limited resources, personality differences, unrealistic expectations from management
- 39conflict resolution steps?negotiation, conciliation, mediation, arbitration
- 40negotiation?2 parties sit and try to compromise themselves.
- 41conciliation?3rd party is called in to make sure both parties have a chane to speak
- 42mediation?3rd person gives advice but decision left to the 2 parties.
- 43Arbitration?sorted out by a superior, if not working they can take it to CCMA (commission for conciliation, mediation and arbitration.
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- Grade 10 Business Studies Flashcards on Business S - Teamwork Chapter 1, created by Danica Doliveira on 23/04/2015.
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- Danica Doliveira
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