Flashcards
Motivation
Cards in this deck (13)
- 1Tesco PLC-retaining employeeswages for staff and customer service assistants
salaries for store managers
uniforms fro supervisors and customer service assistants
share ownership scheme- after 6 months employees receive Tesco shares
pension scheme
subsided meals
company discount - 2Retaining Employeesbusinesses want to offer good incentives & rewards for it employees bcos:
will attract good quality staff
will encourage staff to stay with the business
motivate staff to work hard - 3financial rewardswage (paid by hour)
salary (paid by annual salary)
time rate (paid for each hour)
piece rate (paid by the amount you produce)
bonus (an amount of money as a reward for good work)
commission (being given a % of money based on good work)
performance-related pay (pay based on quality of work) - 4non-financial rewardspension scheme
subsidised meals
extra holiday entitlement
crèches
company car
company discounts
private health scheme
opportunities for promotion - 5Maslows theoryyou have to achieve the lower level before you can move up the hierarchy
once you have achieved a level it is no longer motivation - 6Maslows Hierarchy of NeedsSelf-Actualisation-reaching your full potential
Esteem Needs- a desire for the respect of others & being wanted
Social Needs- a persons need for love & affection & being part of a group
Safety Needs- a persons need for security & feeling safe
Physiological Needs- the basic needs that people have in order to survive: food, shelter & clothing - 7McGregor's Theory Xpeople:
are motivated by money
dislike working
need a reward in order to do something
need to be told what to do
are inherently lazy - 8McGregor's Theory Ypeople:
are motivated by factors other than money
like work
can work without someone watching over them all the time
like to be given responsibility - 9Herzberg's Hygiene Factors satisfiers & dissatisfiers'dissatisfiers' @ work will de-motivate staff & cause absenteeisms & poor levels of output
'satisfiers' are elements that motivate staff to work harder & stay with the business in the long term - 10Herzberg's Hygiene Factors and Motivators?Hygiene Factors
-wages
-working conditions
-level of supervision
-job security
Motivators
-workers are given responsibility
-recognition of work
-communication
-opportunities for promotion - 11BHS- Maslowssocial needs are met
-the school places pupils into year groups & teachers into subject areas
-each stakeholder feels part of a group
esteem needs are met
-pupils have the chance to take on responsibilities (prefect/librarian)
-teachers can apply for promotion (head of year/HOD)
self-actualisation is met
-school provides an environmeny that encourages everyone to do well - 12BHS-McGregorTheory Y
teachers work on their own, dont have someone watching over them all the time
-like subject & children
-Creswell encourages staff to take responsibility for their work
-staff enjoy working @ BHS
low labour turnover
BUT
Theory x
-teachers are told what to do-national curriculum/subject spec
-lesson observations (ofsted)
-teachers are rewarded-salary - 13why motivate staff?work harder=sell more
grow in confidence
more likely to achieve objectives
behave appropriately with other stakeholders
will remain working for business-reduces labour turnover
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- As Level Applied Business Studies Flashcards on Motivation, created by amy_geee on 29/04/2015.
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- amy_geee
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