Marketing and Public Relations

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5 CDR (Domain 3) Flashcards on Marketing and Public Relations, created by amber.rebel on 31/05/2016.
amber.rebel
Flashcards by amber.rebel, updated more than 1 year ago
amber.rebel
Created by amber.rebel almost 8 years ago
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Question Answer
What is the FIRST STEP in the marketing process and plan? Identify a need that is not being filled (market niche); ASSESS
What is market segmentation? Give 4 examples of different variables. divide market into groups of people with similar product needs Demographic variables: age, gender, race, education, income Geographic variables: urban, suburban, climate, resources, cultural values Psychographic: social class, lifestyle (what is important to them and their mode of living), motive (the reason the customer makes a purchase) Behavioristic: occasions, loyalty
What is the target market? group of people or places with similar wants or needs
What is the product mix? group of items you will offer
What is the marketing mix? Product -SIGNATURE BRANDS refer to UNIQUE items Place Price Promotion -SHORT TERM, PUBLICITY
What is the difference between social and business marketing? Social: use of marketing principles to ADVANCE a SOCIAL CAUSE, idea or behavior (change them) Business: filling customer's NEEDS or DESIRES (give them what they desire)
What is the breakeven point? What is the formula for BE in # of units sold? point at which sales revenue (income) will exactly cover fixed and variable costs BE = FC (fixed costs) / SP (selling price) - VC (variable cost) SP = selling price of averaged-priced meal VC = variable cost per averaged price meal
What is the formula for BE in sales volume? BE = FC / 1 - (VC/sales)
On a graph, where is the breakeven point? When does BE increase? where the TOTAL COST line crosses the REVENUE (SALES) line When costs increase
What is the factor pricing method also known as? Formula? markup method 100 / food cost percentage
What percentage of a "hidden cost" may be added to cost cost to cover unproductive costs? 10%
What selling method considers RAW FOOD cost AND direct LABOR COST involved in making the item? Prime cost method
What type of pricing is done for a short time? promotions pricing
What method prices items lower to draw people in in the hope that they will purchase other items at normal markups? loss leaders
What pricing guarantees a certain profit with each sale? = profit is established as a cost cost of profit pricing
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