Flashcards
Chapter 15
Cards in this deck (11)
- 1Business communicationis the transmission of the information concerning work from one person to another
- 2The four typesvisual
verbal
written
Graphical - 3written disadvantages and advantagesA.permany record
legal document
accountablilty
D.slow and time consuming
legthy and expensive
loack of personal touch - 4verbal A and DA.Time saving
More powerful
cost saving
D.No record
Inaccuracy
Confused speech
limited use - 5visual A and DA. simple presentation
popular
helps in quick decisions
D.costly
incomplete method
wastage of time
problems for general readers - 6formalwhen the matter is serious and important and you need a written record
- 7informalwhen people knos eachother well and people wjo make frequent contact
- 8internalsupervisor
colleagues
other departments
reception - 9Externalcustomers
suppliers
other companies
external agencies - 10barries of communicationlanguage
Illiterate
time zone
technology
signal
post
battery - 11how does a business measure its successmarket share
profits
customer recogniture
growth/expansion
share price
no. of customers
customer satifaction
Information
- Description
- GCSE Business studies Flashcards on Chapter 15, created by Kirstie Fox on 30/11/2016.
- Created by
- Kirstie Fox
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