Flashcards
Types of business communication
Cards in this deck (14)
- 1Communication SystemKeywords
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advantages and advantages - 2Communication means to pass or share information.Effective communication is a to way process involving.
- 3The sender: The person delivering the message.Method: How will you send message? (email, letter etc).
- 4The Receiver: The person receiving the message.Feedback: Confirmation that the message has been received.
- 5Communication in the business can be formal or informal, depending on:The relationship between the people communication, and the reason for the communication.
- 6Formal communication are normally used for important or serious matters.Informal communication tend to be used between people who know each other well and communicate regularly.
- 7Internal Communication: between people with in an organization. Post it, poster, meeting etc.External Communication:
People outside of an organization.
Letter, email, phone call etc. - 8There are four main methods of communication used by business:Video
Written
Verbal
Visual. - 9Verbal communication include:Speaking on the phone, meetings, announcements, telephone conferences and face to face conversation.
- 10Verbal Communication is fast and immediate, and can lead to an instant response and feedback.However, there will usually be no record kept of a verbal communication, and it also run the risk of being misunderstood.
- 11Visual Communication include: Graph and Charts,Posters, advertisements and
Cantaloges and Brouchers. - 12Types of written communication used in business include: Email and email attachments.Financial documents e.g. invoices and faxes reports.
- 13Video Communication in business include: Internet Video LinksVideo Conference.
- 14Advantages Video Communication allow face to face contact over long distances, reducing the need for, and expense of travelling.Disadvantage
Technology might stop working.
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- Business studies Flashcards on Untitled, created by younasamina on 06/04/2014.
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- younasamina
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