Management game

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Administración de Empresas Mind Map on Management game, created by Laura Niño on 24/08/2022.
Laura Niño
Mind Map by Laura Niño , updated more than 1 year ago
Laura Niño
Created by Laura Niño over 3 years ago
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Resource summary

Management game
  1. Unit 1 Strategic decisions
    1. Decision is the process of selecting an alternative. And each alternative has a structure composed of three elements:
      1. Actions
        1. Reactions
          1. Impact
            1. Decision tree
              1. They allow us to represent action alternatives with different events.
                1. Effectiveness in decisions
                  1. The effectiveness
                    1. The most effective action is the one that with less effort produces with greater certainty a greater satisfaction.
                    2. Rationality
                      1. Means choosing the alternative that is considered more effective
                      2. Decision making
                        1. Short term
                          1. Long term
                2. Unit 2 Business management tools
                  1. allow the achievement of organizational objectives
                    1. Benchmarking
                      1. Camp (1993) It tells us that Benchmarking is the continuous process of measuring products, services, and practices against tougher competitors or those companies recognized as industry leaders
                        1. According to Casasús (2005) Benchmarking "is a technique to search for the best practices that can be found outside or sometimes inside the company, in relation to the methods, processes of any kind, products or services, always aimed at continuous improvement and fundamentally customer-oriented”.
                          1. Benchmarking is a continuous and systematic process whose main purpose is to measure and compare processes with the competition in order to use resources optimally and thus achieve objectives.
                            1. The Balanced Scorecard
                              1. Alberto Ballvé (2007) “The Picture of Mando Integral was born as a management tool with the basic objective of being able to diagnose a situation and to carry out its permanent monitoring. Is a methodology to organize information and increase value” (p. 82).
                                1. Works within four perspectives:
                                  1. Financial perspective
                                    1. The purpose of which is to increase the value for the shareholder
                                    2. Customer perspective
                                      1. Focuses on the target customer and the target segment
                                      2. Internal processes perspective
                                        1. Identifies internal processes that the organization needs to improve
                                        2. Perspective of learning and growth
                                          1. Focuses on the competencies human capital,
                                        3. Strategic Map Design
                                          1. It is the instrument that connects the formulation with the implementation of the strategy.
                                            1. Is built from Balanced Scorecard model
                            2. Unit 3 Managerial skills for decision making
                              1. Main managerial skills, essential for every good manager
                                1. Hard skills
                                  1. Are of a technical nature, it refers to the knowledge acquired
                                  2. Soft skills
                                    1. They are the way situations are resolved, with subjective and intangible skills.
                                    2. Coaching
                                      1. It is a discipline that seeks to expand the performance capacity of its people, seeking to achieve the best of themselves, strengthening their skills and knowledge, with a better personal and work attitude.
                                        1. Corporate Coaching
                                          1. Life Coaching
                                            1. It is oriented to apply a leadership style that allows to enhance the development of human talent
                                              1. Types of Coaching
                                                1. Personal Coaching
                                                  1. Business Coaching
                                                    1. Executive Coaching
                                                2. The coach
                                                  1. He is the leader who plans the personal and professional growth of each person, including himself.
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