Operations

Description

Business Studies Mind Map on Operations, created by zjaimiek on 06/23/2014.
zjaimiek
Mind Map by zjaimiek, updated more than 1 year ago
zjaimiek
Created by zjaimiek over 10 years ago
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Resource summary

Operations
  1. Role
    1. Strategic role
      1. G/S in different industries
        1. Interdependence with KBF
        2. Influences
          1. Globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability
            1. Corporate social responsibility
              1. legal compliance and ethical responsibility
                1. environmental sustainability and social responsibility
              2. Processes
                1. Inputs
                  1. Transformed resources
                    1. Transforming resources
                    2. Transformation processes
                      1. volume, variety, variation, visibility
                        1. sequencing and scheduling
                          1. technology, task design and process layout
                            1. monitoring, control and improvement
                            2. Outputs
                              1. Customer service
                                1. Warranties
                              2. Strategies
                                1. Performance objectives
                                  1. new product/service design and development
                                    1. Supply chain management
                                      1. Outsourcing
                                        1. Technology
                                          1. Inventory management
                                            1. Quality management
                                              1. Control
                                                1. Assurance
                                                  1. Improvement
                                                  2. Overcoming resistance to change
                                                    1. Global facotrs
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