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1025752
Operations
Description
Business Studies Mind Map on Operations, created by zjaimiek on 06/23/2014.
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business studies
Mind Map by
zjaimiek
, updated more than 1 year ago
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Created by
zjaimiek
over 10 years ago
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Resource summary
Operations
Role
Strategic role
G/S in different industries
Interdependence with KBF
Influences
Globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability
Corporate social responsibility
legal compliance and ethical responsibility
environmental sustainability and social responsibility
Processes
Inputs
Transformed resources
Transforming resources
Transformation processes
volume, variety, variation, visibility
sequencing and scheduling
technology, task design and process layout
monitoring, control and improvement
Outputs
Customer service
Warranties
Strategies
Performance objectives
new product/service design and development
Supply chain management
Outsourcing
Technology
Inventory management
Quality management
Control
Assurance
Improvement
Overcoming resistance to change
Global facotrs
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