Counselling

Counselling

What is counselling?
1. • Counseling, according to Brammer and Shostrom, is defined as a way of relating and responding to another person so that he/she is helped to explore his thoughts, feelings and behavior to reach a clear self-understanding. Also, the person is helped to find and use his/her strengths to be able to cope more effectively with making appropriate decisions, or taking appropriate action
Importance of Counseling
1. Increase work productivity
2. Maintain healthy working environment
Benefits
1. Individual
  1. Promote positive thinking
    1. Provide alternative solutions to problems
      1. Increase motivation and work commitment
        Benevolence
        Improved workplace relationships
2. Organizational
  1. Lower staff turnover
Key Counsellor Skills
1. Empathy
  1. Active Listening
    1. Questioning
      1. Observation of Body Language
Common Problems That Require Counseling
1. Internal (Due to happenings within organization)
  1. Work Stress or Unhappiness in work life
    1. Resistant to change
2. External (Individual or Personal)
  1. Health, Family, Financial or any personal problems
Counseling Process
1. 1. Problem Identification
  1. 2. Building Rapport Between Counsellor And Client
    1. 3. Determining The Problem
      1. 4. Goal Setting
        5. Plan Of Action
        Follow up

Resource summary

	Created by rhys wong over 10 years ago