is bad stronger
than good?
establishing a
good reputation
can be
shattered by
one scandal.
very
difficult to
reverse an
initial bad
impression
with later
good
behaviours.
OBEDIENCE
obedience to orders can be
prosocial and in some cases
it is highly desirable such as
in military units and sports
teams.
social psychologists have
taken a dim view of
obedience since 1963
MILGRAM's study. 65% went
to the end. during the 60s
when the study was
published, many people
became hostile to authority.
people are naturally inclined to
belong to groups and seek social
acceptance, the willingness to
obey authority figures is an
important part of living effectively
in large groups.
ultimately
prosocial as it
supports group
life.
CONFORMITY
conformity is going along
with the crowd. conformity
has a bad reputation among
social psychologists.
HOWEVER conformity is
prosocial as it shows how
people put others first in
order to get along with
others,
MUNGER AND HARRIS
- 1989 - people conform
more when others are
watching. donated 7 times
more in the public
(watching condition) than
private condition.
ASCH - 1955
- conformity
in line task,
no reward for
conforming.
NORMATIVE SOCIAL
INFLUENCE -
conformity to be
accepted by the
group
INFORMATIONAL
SOCIAL INFLUENCE -
conformity based on
actions of others as
evidence about reality.
PUBLIC VS.
PRIVATE
CONFORMITY.
going along with
the crowd
regardless of
private belief. VS.
altering one's
internal attitude.
WHY DO
PEOPLE
HELP
OTHERS?
EVOLUTIONARY
PERSPECTIVE
KIN SELECTION -
suggests we help people
more who share our genes.
the closer we are
genetically the more likely
we are to help. -
BURNSTEIN ET AL - 1994
parents should be more
devoted to their children
than vice versa, as parents
need to continue their genes
through their children.
more likely to help
siblings who share half
our genes than cousin
who shares 1/8
animals that don't
share are less likely
to starve. evolution
should favour those
selfish and unhelpful
creatures.
SEGAL - 1984 -
genetically identical
twins are more likely
to help each other
than fraternal twins.
EMPATHY is an important
emotion when it comes to
understanding why people
help. when an adult
accidentally drops something
a toddler will feel empathy and
help them but when they
deliberately throw it, toddlers
will not help
humans are
hardwired to
cooperate from
early in life.
MOTIVES
FOR
HELPING
EGOISM - the
helper wants
something in
return for offering
help, we reduce
our distress by
reducing theirs
ALTRUISM - the helper
expects no reciprocation.
altruistic helping is motivated
by empathy, when the
feelings are shared, it makes
people want to make the
sufferer feel better.
SINGER ET AL - 2004
- the brain's reaction
was about the same
for receiving shocks
as for watching a
loved one receive
shocks.
EMPATHY-ALTRUISM
HYPOTHESIS - empathy
motivates people to help other
peoples distress by comforting
them. when empathy is low people
can either help or runaway from the
situation. or if empathy is high then
leaving the situation won't work.
people feel more
empathy towards
someone they
believe is similar to
themselves.
BATSON ET AL. - 1981 - participants
watched a woman (elaine) receiving
electric shocks, manipulated high vs. low
empathy and easy vs. difficult to escape.
could leave or take elaine's place. found
all participants in the high empathy
condition traded places with elaine. high
empathy helping based on the victim's
needs.
EMPATHY-SPECIFIC
REWARD HYPOTHESIS -
empathy triggers the need
for social reward e.g.
praise
NEGATIVE STATE RELIEF
HYPOTHESIS - CIALDINI -
1973 - people help in order to
relieve their own distress.
EMPATHY-SPECIFIC
PUNISHMENT
HYPOTHESIS - empathy
triggers the fear of social
punishment. e.g. guilt,
shame etc. which can be
avoided by helping.
IS ALTRUISM
POSSIBLE?
centuries-old debate whether
people are basically good or
evil. if altruistic helpers are
only helping to make
themselves feel good then
surely they are being selfish?
However some people
will help even when they
could feel better by other
means such as escaping a
situation. It is sad to
dismiss genuine helping
as selfishness. The innate
pleasure we get from
helping points to the
basic goodness of human
nature.
If it is suggested that
helping is being
self-centered, then this
discourages others from
taking heroic risks in the
future.
social conscience is
there to make
people do what is
best for others.the
fact that people get
satisfaction from
helping others
makes it easier for
the conscience to
accomplish this.
WHO HELPS
WHOM?
HELPFUL
PERSONALITY
OLINER (1988) found
rescuers had higher
ethical values, had
stronger beliefs in
equity and had greater
empathy for others.
Self Report
Altruism Scale
has been
shown to
correlate with
peer ratings of
altruism.
RUSHTON ET AL - 1986
- the altruistic personality
appears to have a genetic
component.
SIMILARITY
people are
more likely to
help someone
who is similar
to them than
someone
different.
GENDER
EAGLY AND CROWLEY
- 1986 - males are more
helpful in the public
sphere, women are more
likely to help in the family
sphere in close
relationships and in
situations that need
repeated contact.
females are
more likely
than males to
receive help.
remarkable human willingness to help
others even unrelated others. most
people would eagerly chose to benefit
a friend, especially without a cost to
themselves. basic motive to help
others is unique to humans.
BEAUTIFUL
VICTIMS
people are more likely to
help attractive individuals
than unattractive
individuals. true for males
and females that need help
and male and female
helpers.
WEST AND BROWN -
1975 - more likely to give
females money for a
tetanus shot if they were
attractive vs. not.
BENSON ET AL -
1976 - callers in a
phone booth were
more likely to post
applications when
the picture
included was
attractive vs. not.
BELIEF IN A
JUST WORLD
the belief that the
world is a just place
where people get
what they deserve.
HEWSTONE - 1990 -
those who believe in
a just world will often
blame the victim.
ZUCKERMAN - 1975 -
just world believers will
only help others if they
think they deserve
help.
people assume
that rape
victims
dressed / acted
provocatively.
EMOTION
AND
MOOD
CUNNINGHAM - 1979 - positive feelings
increase helping, helping is increased by all
kinds of pleasant situations such as sunny
weather etc.
people want to maintain their
good mood and acting
helpfully allows this. BAD
emotions can sometimes
increase helping too, guilt
motivates helping.
BYSTANDER
HELPING IN
EMERGENCIES
KITTY GENOVESE -
1964 - was attacked
and killed, her screams
aroused 38 of her
neighbours although no
one helped her.
BYSTANDER EFFECT -
people are less likely to offer
help when they are in the
presence of others rather
than alone.
LATANE AND DARLEY - 1968 - FIVE
STEPS TO HELPING. 1. notice
something is happening. 2. interpret event
as emergency. 3. take responsibility for
providing help. 4. decide how to help. 5.
provide help.
2. hard to tell if an event is
an emergency, JAMES
BULGER CASE - 1993 - 2
year old killed by two 10
years olds, 61 people in mall
thought they were siblings.
PLURALISTIC
IGNORANCE - look
for others for how to
behave, if others
don't react then we
assume it's not an
emergency. in
emergencies
therefore sometimes
no one reacts.
DIFFUSION OF
RESPONSIBILITY - the
more people present,
less likely to intervene as
the responsibility is on
many people. if alone will
intervene.
PILIAVIN ET AL - 1975
-AUDIENCE INHIBITION
- people don't want to feel
like a fool in front of others
if they help.
TOO
BUSY TO
HELP?
DARLEY AND BATSON -
1973 - either late for talk or
plenty of time on the way to a
talk, passed man in doorway
groaning and coughing. the
MORE time people had, the
MORE likely they were to
help.
INCREASING
HELPING
need to reduce
distractions, reduce
pluralistic ignorance,
reduce diffusion of
responsibility, reduce
concerns about
competence to help,
reduce audience
inhibitions.
need to educate others
about bystander
indifference and teach
moral inclusion.