194470
Description
Mind Map by wesleyfrain, updated more than 1 year ago
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Created by wesleyfrain
over 10 years ago
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Stakeholder
- What is a stakeholder
- A stakeholder is a person or group of
people who have an interest in how a
business performs
- A stakeholder is a person or group of
people who have an interest in how a
business performs
- Who are stakeholders
- Customers
- A successful business is less likely to cut corners or buy cheap
materials, so the quality of the product may be better. customers
want to be satisfied with the quality of the product or service
- A successful business is less likely to cut corners or buy cheap
materials, so the quality of the product may be better. customers
want to be satisfied with the quality of the product or service
- Employees
- If the business is not profitable then
their job may not be secure
- If the business is not profitable then
their job may not be secure
- Suppliers
- Most suppliers have to wait some time before they
are paid. if the business were to fail then they might
never receive there money. this might then put there
business into financial difficulties.
- Most suppliers have to wait some time before they
are paid. if the business were to fail then they might
never receive there money. this might then put there
business into financial difficulties.
- Creditors
- Creditors are people whom the business owes money to. if the
business is doing badly and cannot afford to pay its creditors,
they will lose out
- Creditors are people whom the business owes money to. if the
business is doing badly and cannot afford to pay its creditors,
they will lose out
- Owner
- The profit (after tax) of the business belongs to the
owners, so they get more money if the business is
successful
- The profit (after tax) of the business belongs to the
owners, so they get more money if the business is
successful
- Local community
- A successful business will usually employ more
people. this is good for the community because it will
offer job opportunities to local people
- A successful business will usually employ more
people. this is good for the community because it will
offer job opportunities to local people
- Customers
- Customer service
- Customer service is the provision of
service to customers before, during and
after a purchase
- Customer service is the provision of
service to customers before, during and
after a purchase
- Revenue
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