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3126796
Feel connected....
Description
Staff feedback about what we need to do
No tags specified
connected
leaders
communication
Mind Map by
rajni.martin
, updated more than 1 year ago
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Created by
rajni.martin
almost 9 years ago
Copied by
rajni.martin
almost 9 years ago
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Resource summary
Feel connected....
Through the way we communicate & share information with each other
So we hear the good news as well as the bad
So we feel that what is said and done is transparent and congruent
So we are informed and ready
So we can give positive and constructive feedback
With patients by interacting and making them the focus of our care
By providing a choice of good services to meet their needs
By talking to them about their health & well-being
By providing facilities that meet their needs
By ensuring we are caring, compassionate and respectful in our inteactions
By creating an environment that supports their health
With colleagues across the Trust & at different sites
So we can learn& share & raise awareness about what we do
So we can have social interactions in social spaces for us
So we know who & where colleagues are
With leaders locally & corporately
Who value, recognise & respect us
Who give positive & constructive feedback
Who are visible & engaging
Who involve & empower us to make changes & innovate
Who communicate with us
Who have good interpersonal & people skills
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